I recently had the pleasure of purchasing a 2023 23LSV from The Boat Shop, and I must say, it was an absolutely fantastic experience! From start to finish, the team at The Boat Shop demonstrated exceptional professionalism, personability, and organization that made the entire process a breeze. I want to specifically highlight the incredible assistance provided by Roy Sr., Roy Jr., Carol, and Josh, who were instrumental in making my boat purchase a truly exciting endeavor.
First and foremost, the team at The Boat Shop was incredibly professional. They were knowledgeable and well-informed about the 23LSV model and its features, answering all my questions with great detail. Their expertise and commitment to delivering accurate information gave me confidence in my decision, and I felt reassured throughout the process. Their professionalism extended to the entire team, as everyone I interacted with was courteous, friendly, and always willing to go the extra mile to ensure my satisfaction.
Furthermore, the personal touch exhibited by Roy Sr., Roy Jr., Carol, and Josh made the entire experience feel warm and inviting. They genuinely cared about my needs and preferences, taking the time to understand what I was looking for in a boat. Their attentiveness and personalized recommendations helped me make an informed choice that perfectly matched my requirements. It was clear that they were invested in my satisfaction, and their dedication to providing excellent customer service was truly commendable.
The Boat Shop's organization was top-notch, ensuring a smooth and efficient process. From scheduling test drives to finalizing the paperwork, everything was meticulously planned and executed. I never felt overwhelmed or confused at any point during the purchase. They guided me through each step, explaining the details in a straightforward and informative manner. The entire transaction was streamlined and hassle-free, which made the overall experience all the more enjoyable.
Finally, I cannot emphasize enough how awesome it was to work with The Boat Shop team. Their enthusiasm and passion for their work were contagious, making the boat purchase an exciting journey from beginning to end. They turned what could have been a daunting task into an enjoyable adventure, and I genuinely appreciated their energy and commitment throughout the entire process.
In conclusion, I highly recommend The Boat Shop to anyone in search of a professional, personable, and organized experience when purchasing a boat. Roy Sr., Roy Jr., Carol, and Josh, along with the rest of the team, were absolutely amazing to work with. Their straightforward and informative approach, combined with their genuine excitement and dedication, made my boat purchase one of the most memorable experiences. Thank you, Boat Shop team, for making my dream...
Read moreI’ll try and control my enthusiasm ... nope, can’t ! The Boat Shop ... Best Equipment, Great rates, and most importantly, the Nicest, Professional, Friendly, Helpful and informed Staff my Family has ever encountered. My family of 22 has rented at Lake Wally every year since 2014. Each year we rent a pontoon boat for the week and , because we’re loyal , we’ve used the same rental company , not the Boat Shop , for the past six Years. This other Company was my first call this year. I was surprised to learn that they had moved their location, not a big deal, but their daily rate rose 25 % !!! I explained that I was a returning Customer which Was met with an insincere “ those are our prices “ . Next. So I called around, eventually made my way to a conversation with Carol at the Boat Shop. She initially advised me that due to Covid they had not yet made a decision about renting any boats at all . After quoting me some Very attractive rates with a free day after 4 days she asked me to call back in a few weeks. Fast forward, I call back , book the rental, show up on the agreed upon Monday , qualify with my son-in-law for the Safety certification ( never had to do that before?!) , and finally presented with the nicest, cleanest, pontoon boat we've ever encountered ! Another excellent Staff member familiarized us with the freshly sanitized boat and off we go ! Great boat, great week! We’ll be back next year ! If you’re looking for excellence at a great value ... call the Boat Shop ! The...
Read moreI've always wanted to ridr a jetski/WaveRunner. I was visiting a friend near Lake Wallenpaupuck and I thought to myself, "this is my chance..do it!" And I did just that. My wife actually told me about this place as we were preparing for an impromptu stay for the weekend near the lake.
When we got here the staff at the shop were so helpful and compassionate. I was told that a boat safety course had to be completed and I was quickly disheartened, but I was then told imemdiately that a temporary license could be issued after watching a safety video on how to operate the power watercraft.
After watching the video I was taken to get my life vest fitted and promptly taken to the dock where I saw the equipment I would be using. I was very excited! I was further assited by a staff member on the controls of the machine as well as safety protocols.
After that I was off! I had a great time and so did my wife who joined me halfway into my "me" time :) The lake was so calm and it was great being treated with exemplary customer service! This is the place to go! Look at me riding! I...
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