Muy mal servicio, les recomiendo NO descargar sus futuros envíos en la zona de carga antes de obtener el precio por la oficina, ya que se puede sorprender de los costos de los mismos, si bien es cierto que cada empresa tiene la libertad de colocar sus precios de acuerdo a sus necesidades También es cierto que nosotros como clientes tenemos el derecho de buscar otras opciones que se adapten en costos y servicios a las nuestras. Es por ello que después de pasar por la oficina con la Sra. Helen y recibir un presupuesto sumamente costoso decidí preguntar en la competencia que tienen a solo 2 galpones de ellos y para mi sorpresa el precio era muchísimo mas económico con las mismas condiciones ( $25 menos para ser exactos) es por ello que decidí retirar la caja de Rudy Export para entregarla a la otra empresa, pero no sin antes recibir la noticia que debo pagar $15 por el retiro de la caja que solo tenia con ellos el tiempo que me pude haber tardado en dar la vuelta de la zona de carga hasta la oficina (2 min). Entiendo que pueda haber un cobro mínimo, pero NO $15 por haberle pegado solo 1 Sticker. Para ellos es un aval el tiempo que tienen en el mercado lo que erradamente les hace pensar que deben cobrar mas por sus servicios, cosa que les hace sentir orgullo (claramente sus clientes, a los que se deben, están por debajo de sus intereses como empresa). No logre que no me cobraran los $15 pero me queda la tranquilidad de NO haber enviado la carga con esta empresa y ademas poder escribir esta nota para evitarle el mal rato a muchos de ustedes.
Very bad service, I recommend NOT leave your future shipments in the loading dock before getting the price for the office, since you can be surprised of the costs of the same, although it is true that each company has the freedom to place their Prices according to your needs It is also true that we as customers have the right to seek other options that are adapted to costs and services to ours. That is why after going through the office with Mrs. Helen and receiving a very expensive budget I decided to ask in the competition that they have only 2 sheds of them and to my surprise the price was much more economical with the same conditions ($ 25 less to be exact) that is why I decided to remove the box of Rudy Export to deliver it to the other company, but not before receiving the news that I must pay $ 15 for my box that only had with them as long as I could have been slow to turn around the loading area to the office (2 min). I understand that there may be a minimum charge, but NO $ 15 for having stuck only 1 Sticker. For them it is an endorsement the time they have in the market what wrongly makes them think that they should charge more for their services, something that makes them feel proud (clearly their clients, to whom they owe, are below their interests as company). I can not get them to charge me the $ 15 but I have the peace of mind NOT to have sent the load with this company and also be able to write this note to avoid the hard time to...
Read moreLatin Ladies foundation of Houston (LLFH) would like to give our most sincere thanks to RUDY EXPORT HOUSTON for the Silver sponsorship to our annual fundraising event held on October 18, 2018. Your donation will allow us to continue supporting our current charity projects : WHAM, our local project, located in West Houston and FUPANAZ, PL Fundación RETO and CENDISOL, our international projects, all three located in Maracaibo, Venezuela. Your generosity helped us reach our fundraising goal of $12,000 for 2018. Also, we acknowledge the generous discounts received when shipping the educational material and supplies to FUPANAZ and the athletic gear to PL Fundación Reto for the last 5 years. Truly appreciated! Our success can only be attributed to donors like RUDY Export. Not only your service is outstanding but your support to help others in need is remarkable! God...
Read moreMy experience with Rudy Export has been excellent. Although, I was a little apprehensive, after reading some of the reviews, I decided to give them a try anyhow. So far, with no regrets. I have sent many boxes to Caracas; Maracaibo; Barcelona and Valencia, throughout the last couple of years, with Rudy Export and have not had any problems whatsoever. Their employees have been super courteous and attentive, to us here and to my friends and relatives, in Venezuela. My boxes, so far, have always arrived intact and in a timely manner. I do recommend Rudyexport to my friends;...
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