Fox Hollow Farm — Attraction in Issaquah

A beautifully magical, breathtaking backdrop. Incredible food. Wonderful day-of event staff. The venue embodied these qualities on the day of the most memorable day of our lives, all qualities to expect in a highly ranked, new property that celebrates the union of two people for life (or work gatherings, social events, etc).

But, leading up to the day of, we’d like to share our constructive feedback with the aim that it will help improve the experience for all future events, organizers, hosts and guests.

The Sales and Event Coordination teams created stress, problems, inconsistencies and frustration constantly. Their general lack of property knowledge, inability to express empathy or compassion, and incredible ability to say “No”, and to change agreed upon terms was impressively appalling. Our site tours were led by someone that couldn’t express personality, excitement or enthusiasm (she was our Event Lead).

Let us preface our review by stating that we have prior experience in Event and Wedding Planning as a profession, and we completely understand that things come with a cost. What we were routinely blown away by was the complete lack of personal engagement we received from the staff.

Take, for example, the event space and tents. For a venue in the Pacific Northwest, prone to rainy and wet conditions, the property had no solutions - their event space didn’t have walls, We were promised they were working on it, until we were told we’d have to rent these (and pay for install) from a third party vendor. It wasn’t until our final walk-through that the staff said they installed their own walls, with heaters. But, Fox Hollow left an installation charge (of several thousand dollars) on our invoice that we caught after getting written confirmation that the walls were installed and up for the season, at no charge to us. We then were told days out that they did not in-fact have heaters (even though they charged us for them on our invoice) and we’d have to scramble to get them from another vendor. If we hadn’t asked one final time to confirm, we would’ve shown up expecting heaters, and had none, despite this confirmation in writing. It’s hard to express the months of inconsistent communication we had on this topic in a paragraph - but suffice it to say, the staff needs to improve their communication and their internal training, knowledge and understanding of what the property they are selling has, and can accommodate.

Further, the concrete floor in the reception tent is not level, and is surrounded by dirt that quickly became mud on the day of our event. We had standing water everywhere at our tables, food stations and dance floor, an obvious safety hazard and not what you pay tens of thousands of dollars for (bridal and guest dresses were soaked up to knees by simply walking around on the concrete floor). The site isn’t properly equipped with lighting along the walkways or near the Manor house, which led to one of our guests slipping and breaking his arm - not the experience you want for any of your guests.

Wedding venues and the event staff should be gleaming with excitement to sell the opportunity to share their property with you. The Event Staff certainly does not do this. We viewed ourselves as only inconveniences to the Event Staff. We sincerely hope this review highlights opportunities for improvement, to focus in on customer service skills, hone in on property training, consistent communication, and above all else - property safety. Standing water and lighting absolutely need to be solved before anyone confirms this venue for their special day. We’d be happy to discuss this with Landmark Events Management in further detail with the hope that our constructive feedback is received and heard - something that the Event Coordination Teams have difficulty in...

I have been coordinating weddings for the past few summers and just recently had my wedding at Fox Hollow this past August. Here is my honest review:

Pros: Fox Hollow is undoubtedly a beautiful venue! My guests thought the catering was great, there are various options for where you can host your events - very PNW vibe.

Cons: Management is poor. Having worked in the wedding industry I am aware of the prices you can expect in the venue space and what that entails. I would not say that the cost of this venue matched the level of service I would expect from management. Throughout the year I worked with various coordinators as they experienced turnover before I finally got someone for the long haul. She was great but then ended up not being the contact that was even on site during my wedding. I had never met nor spoken to the people that were handling my venue's logistics on the day of. When I signed my contract, I received a list of items that were available to use for my wedding on the day of and then throughout the year I was told "those aren't available anymore" or "no those aren't in good enough condition to use so they aren't available" or other excuses for why things weren't available and I now had to pay to rent. On my wedding day, several cars were broken into and my guests lost TENS OF THOUSANDS of dollars from damage and theft. There are zero signs in the parking lot (which is a muddy mess where people were spinning out as they tried to leave), they have flood lights that were not turned on, no gate, no cameras, literally nothing being done to help prevent this from happening. Management knows it is a problem but hasn't acted whatsoever. In that vein, the night before my wedding I received a text from the venue that my reception space was flooded from the rain. I was told this is a known issue and happens all the time when it rains but nothing has been done to correct it. Mind you, it had been raining all week so I highly doubt the earliest they could've alerted me to the problem was 10:30pm the night before. I had been very understanding up to this point but this was my breaking point. After much back and forth, they figured out a way to make it work. This begs the question, did they even try to make it work before trying to make me change everything the night before my wedding? There are so many other little things - bartenders didn't use the custom drink hangers I paid for, we were told we were going to get a $500 fine for "outside alcohol" (it was the beer THEY provided us that they were threatening to fine us for), our wedding party never received the champagne we paid for in the suite, etc. but I can't list them all.

A few notes about logistics that are not necessarily the fault of the venue but you should be aware of as you plan things financially: 1. rentals have to be dropped off and picked up same day - this will cost you at LEAST $500 on top of the regular delivery fees and rental costs. I paid a $750 surcharge. 2. Rehearsal, if you want to do it on property, can only happen between 10am and 4pm Mon.- Thurs. We didn't want to ask our wedding party to take all of Thursday off as well so this wasn't an option for us but may not be an issue for others.

Overall: It is your wedding day and regardless of all of this it will be great. But I just truly believe that you deserve to know what to expect when you book a wedding venue and to be cautious when doing so. You signed a contract but so did they, keep...

I am writing to express my deep disappointment regarding the experience I had as a guest at the recent wedding celebration of Ilarielly and Jeremy Minerich on May 23, 2025. While it was a privilege to witness such a meaningful milestone in their lives, the way the event was executed — particularly with regard to guest treatment and coordination — fell far below what was promised and expected.

First and foremost, the hospitality extended to the guests was lacking. Midway through the reception, I was informed we would be limited to just one drink per person. This unexpected restriction created discomfort and dissatisfaction, especially given the celebratory nature of the event. Furthermore, dinner service was rushed, with plates being cleared from tables before several guests had finished eating — a gesture that felt both impolite and inconsiderate.

A particularly upsetting moment occurred prior to the ceremony when the wedding officiant began delivering the ceremonial speech in full view of the bride without Bride’s presence. This not only undermined the emotional significance of the ceremony but also compromised the carefully planned video recording intended for the Ilarielly’s family, many of whom live far away and could only attend virtually. It was only thanks to the photographers, who discreetly asked the officiant to pause, that the moment was salvaged. Unfortunately, the event coordinator, Colby did not intervene at all at any moment — a disappointing lack of oversight that added to the stress and confusion.

Throughout the event, the coordinator Colby was far from welcoming or accommodating. Given the detailed and promising nature of the event contract, I expected a much higher level of professionalism and care. A competent and compassionate coordinator could have made a significant difference in managing the timeline, supporting the couple, and ensuring the event ran smoothly for everyone involved.

To add to the list of oversights, the traditional mother-son dance — a moment of great emotional value — was completely omitted from the program, leaving not only the groom’s family but also many guests confused and disappointed.

Sadly, I witnessed my dear friends Ilarielly and Jeremy, looking visibly tense and disappointed. Spending time with them afterward only confirmed that their feelings were well-founded. A wedding should be a joyful, seamless celebration — not a source of frustration for the very people it is meant to honor. Considering the high cost associated with this wedding and the many failures in execution, I believe the very least that should be offered is a partial refund. The couple, who invested so much financially and emotionally into creating a meaningful day, deserved far better. Those entrusted with coordinating such an important day must do better to ensure all parties — especially the couple and their loved ones — feel cared for, respected, and celebrated. I hope this honest feedback is taken seriously and used as a prompt for reflection and improvement in future events.

Sincerely Jullie...