FYI long review but read to the end--The online reservation process was smooth and easy. The check-in process was smooth and easy also. The location was a little hard to find because it is in the middle of a residential neighborhood and no front signage. But once you see the boat dock area, you are there. I am a new rider, and the instructions were brief. Brake, Gas, don't lean on the turn, if you fall off get back on from the back. The beeping noise tells you your time is up. What I wasn't told, very important-the beeping also tells you that you are out of the area too far, turn around. I also was not told that they can kill the engine on you. For .5 hours I was slow throttling with the loud beeping Noise going further down the St. John's River, cursing and squeezing the gas and going nowhere fast. I even pulled up to a boat dock to ask for assistance on why I had no power. But this is why I'm still giving the 5-star rating. While at the dock, calling back to the office to inform them I have no power and lost on the St John, one of their staff members was already coming to find me, pulled up and explained why I had no power, and the beeping was to help me turn around. He guided me back up the St John and back to the launch point. I had a blast, was never scared, because you can always see a shoreline. Hopefully this review will fill in some of the instructions I did not get and allow you to Jet ski with confidence. You will not be left alone. I will rent from there again. Kevin...
Read moreWe decided to try out Jax Jet Ski Rentals, LLC instead, and I must say, it was an incredible experience. From the moment we arrived, the staff was friendly and welcoming, making us feel right at home.
The rental process was smooth and efficient. They provided us with all the necessary safety equipment and gave a thorough briefing on how to operate the Jet Skis. It was evident that their top priority was ensuring our safety and enjoyment throughout the entire experience.
Once we hit the water, the thrill and excitement took over. The Jet Skis were in excellent condition and performed flawlessly. We had the freedom to explore the open waters, feeling the wind in our hair and the spray of the waves on our faces. It was truly an exhilarating and unforgettable adventure.
Not only did we have an amazing time, but my kid also absolutely loved it. They were grinning from ear to ear the entire time, laughing and squealing with delight. It was a joy to see them having so much fun and creating lasting memories.
I want to express my sincere gratitude to the entire team at Jax Jet Ski Rentals, LLC for providing us with such an incredible experience. Their professionalism, expertise, and dedication to customer satisfaction were truly commendable. I highly recommend them to anyone looking for an unforgettable Jet Ski adventure. Thank you once again for making our...
Read moreI recently had the pleasure of experiencing Jax Jet Ski Rentals, and I cannot say enough good things about their customer service and overall experience. Despite my last-minute reservation, the team was incredibly accommodating, ensuring everything was set up smoothly.
This hidden gem exceeded my expectations in every way. My tour guide was exceptional—extremely knowledgeable, patient, and understanding. As this was my first time on a jet ski, I had some apprehensions, but the guide was quick to ease all my fears. They provided a thorough explanation of how to operate the jet ski and made sure I understood the safety rules for traveling along the river.
What truly stood out to me was how much emphasis was placed on my safety, while still ensuring I had the best time possible. It was comforting to know that they were just as focused on making the experience enjoyable as they were on keeping me safe.
I had an amazing time, and I’ll definitely be returning to Jax Jet Ski! I highly recommend them to anyone looking for a fun, safe, and memorable jet...
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