Mad River Mountain
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Skiing at Mad River Mountain in Columbus, Ohio
WillieWillie
350
"Did you hear about the big scoop in Columbus?! 🙈🎿"
MargeMarge
90
Columbus Skiing 🎿 - Mad River
MarvinMarvin
80
The place was better before EPIC took over. It seems Mad River is low on the priority list for the EPIC group resorts. I understand that OH has bizarre winter conditions, which yield anywhere from -5 windchill on a cold day to consecutive days or even weeks in the high 50s-low 60s in January and February. However, if you only have 1 lift and 1-2 slopes open, it's theft, in my opinion, to charge customers full price (a whopping $70!!!) for a lift pass, especially when the conditions are slushy with several patches of grass and/or mud. Snow Trails delayed opening, even closed for a period after season opening, when the temperatures weren't sufficient for keeping good snow, while Mad River had no problem robbing their customers by opening prematurely. They are so insanely disorganized, you basically pay an arm and a leg to stand around in lines, and that's before ever making it to a lift, regardless if you paid ahead online. They used to have a separate line with kiosks to check in for people who paid ahead. What I do like about this resort are the nice open lounge area with large windows to view the slopes, plenty of seating for the observers, and a variety of hills and features. I do recommend bringing your own snacks and meals if spending the day there, because the cafeteria food is mediocre at best, and of course at a premium price. Overall, though, with its proximity to Columbus, and decent hills for the state, it is a great place to spend time with friends and family when they can actually produce snow. Just get there early and be prepared to wait, so you can maximize your time on the slopes. Also, check online for the conditions before ever showing up.
有能美Yuu NoMi有能美Yuu NoMi
40
WARNING: DO NOT COME HERE! Can't believe the experience we had. Like others, we had to wait around 3+ hours for a lift ticket I already paid for online when it feels like 0 degrees outside. I've attached a video of about half of the line that took people 3-4 hours to get through. No refund, no help, no nothing. I'm not sure I'll ever be back after the fiasco tonight, but please management, learn from your mistakes tonight. Next time, have a separate line for people to pick up tickets versus buying them there. Expect this large of a crowd to show up on the busiest night of the season. I bought tickets on the website the day of (before they were sold out), but Mad River was guilty of misleading people. The midnight madness tickets were never available to purchase online in the first place, yet they seemed to remove that off their website when it was convenient for them. Also, changing the website saying that you must reserve your spot for the college night. Well I reserved my spot, but you were still selling them at the gate to people, when I had to wait in the same line?I caught them in real time changing information about the event (and how to reserve/purchase tickets) hours before the event. Also, their phone lines were down all day, so we were unable to get any help. Overall, it was an absolutely horrible customer service experience, and I expect people to be woken up to how bad the state of the operations and management are here tonight. I hope people get their refunds or some sort of compensation after dealing with this tonight!!!
Ian UnderburgerIan Underburger
150
By far the worst experience I’ve ever dealt with. Purchased tickets online and was still forced to stand in line for 4 1/2 hours before finally getting to speak with someone. By then, our bodies were numb from the cold and we were visibly upset/frustrated. No refunds were offered and there was a serious lack of empathy. The establishment was flooded with trash, the lines unorganized (people were cutting everywhere), and nothing was done to show appreciation to those that were standing in single digit temps for hours. We arrived at 4:45 PM and didn’t get to even speak with anyone until 9:15. By then we knew there would just be another line to stand in for equipment rentals (that we also already purchased online). We decided by then, we would just be wasting more time versus doing what we originally came/ paid to do. Serious changes need to be made. Thank you Mad River for allowing people to freeze outside for hours and for wasting 6 hour of my time after I already paid.
Clayton PlymaleClayton Plymale
140
Nearby Attractions Of Mad River Mountain
Bubly Tubing Park
Mountain Top Campground
Bubly Tubing Park
4.4
(310)Click for details
Mountain Top Campground
4.4
(11)Click for details
Learn more insights from Wanderboat AIBasic Info
Address
1000 Snow Valley Rd, Zanesfield, OH 43360
Map
Phone
(800) 231-7669
Call
Website
skimadriver.com
Visit
Reviews
Overview
4.1
(973 reviews)
Ratings & Description
outdoor
adventure
family friendly
Description
Mad River Mountain is a ski and snowboard resort in Valley Hi, Ohio, United States. The elevation of Mad River Mountain is 1,460 feet with a vertical drop of 300 ft, and it has a ski season that runs from approximately mid-December through mid-March.
attractions: Bubly Tubing Park, Mountain Top Campground, restaurants:
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