I visited their tasting room yesterday with a group of friends (7 people total). The tasting room was not busy, we had a reservation, and 3 or 4 employees were working at the time. We had just come from a tasting at another winery and chose to purchase bottles to share rather than having another flight. One person in our group asked to taste one of the wines before purchasing a whole bottle (as this was our first time visiting Bryn Mawr) and they were told "No" by our server and she said they don't do that. We weren't given any information about their wines, and we had to prompt the server for a recommendation. We decided to take a chance on a bottle and eventually bought two.
Before we left, we wanted to take advantage of the wonderful view from their deck and get a group photo to commemorate the day for our friend whose birthday we were celebrating. Some of our friends went back inside the tasting room as we were leaving and overheard the employees gossiping behind the counter and speaking poorly about our group. For example: they were judging us for taking photos outside and they saw my friend had tagged the winery in her Instagram story and said something along the lines of, "It must have been a bridal party or something. How did they even find us? At least it's free advertising" (Even though we mentioned it was our friend's birthday to our server).
We weren't being rowdy, needy, or unpleasant. Admittedly, one of our friends knocked over and broke a wine glass while we were trying to take our photos outside. She wanted to have the glass in the photos because it had the winery name on it. Accidents happen. We have all worked in the service industry in some capacity, we try to be respectful, and we always tip well. We didn't even ask one of the employees who was standing around to take a group photo for us (honestly, I'm glad we didn't after finding out how stuck up they are.)
I have spent a lot of time around the wine industry, as I'm close friends with local winemakers. I've visited many tasting rooms and have never been refused a splash of something if I'm interested in buying a whole bottle (or multiple, for a large group). Thinking back on our server's reaction, we were stereotyped from the get-go; she thought we were a drunken bridal party trying to get a free flight/tasting. They didn't walk us through their wines, tell us about their specialties or most popular wines, and they didn't even mention their wine club. The only times the servers came to our table was to hassle us for our IDs or ask us if we wanted to buy another bottle. I've never experienced such poor salesmanship in a tasting room.
I won't be visiting this tasting room again and will strongly advise against it if I'm ever asked for a recommendation. There are plenty of fantastic wineries in the area, so don't waste your time going to Bryn Mawr. The Pinot Blanc is decent (not spectacular), but the customer service is garbage and the staff is snobby. Don't come here if you want to have a good time. If I could give zero or negative...
Read moreWe just got back from a week staying at the Bryn Mawr Guesthouse. It is a beatiful home at the entrance of the property, with great views. 2 bedrooms(queen/full) on the second floor, each with its own bathroom and a 1/2 bath on the first floor. The home has been updated and is decorated very nicely. There are two patios , one in the back of the house and a patio on the first floor, on the side of the house. Great place for morning coffee and a glass of wine in the evening. The house is wonderful. There is one big drawback that I need to mention just in case you plan on having adults sleeping in both bedrooms. One of the beds in missing frame supports and/or the matress needs to be replaced. The bed sinks in the middle of the mattress , which was very uncomfortable. Luckily, we were able to move to the other bedroom and the matress was perfect. We slept very well. Just keep that in mind if traveling with 2 adult couples. The Tasting Room is at the top of the hill and takes about 2 minutes to walk there. It is spectacular! Friendly staff, outstanding views from top of the hill and one of the best tasting rooms in the area. We will definately go back when we have a chance to...
Read moreA must-stop for any wine-curious person visiting the Willamette Valley looking for a hidden gem.
The tasting room at Bryn Mawr offers breathtaking views of the valley that complement a stellar wine offering- several Cascade peaks to the east and the moody and temperamental coast range. Watching the seasons change and the crops rotate is a wonderful way to soak up the flora and fauna of the Pacific Northwest. One of the best places to soak up the sun or watch the rain. No two visits have been the same.
Their sparking rosé is a favorite in my house and I always have a bottle chilling in the fridge. The Supernova is an amazing seasonal to experience when available.
The small plates from James Beard nominated chef Jon add another level to amazing hospitality and love for what grows in Oregon, rounding out the experience.
Bryn Mawr's staff, from wine makers, to harvest crew to the tasting room staff know their craft incredibly well and are always happy to answer questions.
Everyone I've brought to Bryn Mawr have loved it and ask "when are we coming back?" As soon as we make our trek...
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