I’m a lake county resident and a member of a Farmpark for over 8 years. For the past three years I’ve been trying to get a tickets for the hayrides for my kids who are desperately keep asking to go there. As a member, I’m supposed to get an alert email when ticket are on presale, and this is what I rely on. Since I noticed I didn’t get any emails this year as well as previous 2 years, I went to check their website a month in advance to see if the tickets are up for sell. Sadly, I came to find out that they have been sold out again. Since I leave across a street I decided to go there physically to find out why am I missing presale or regular sell notification. Apparently when they renewed my membership 3 years ago they typed in my email address incorrectly. I told them that I understand that this was a human error, but due to this I failed to get the tickets for three years in the row and my kids were really hoping to get in this year. The bottom line, after going through three different manager the answer I received : “the tickets are sold out this year”and Apparently it’s my problem for not checking their website in advance, even though I told them I checked their website a month in advance. Of course my kids were super disappointed for not able to do hayrides again when most of their friends are going. It’s Ridiculous and disappointing how I have to go through so many “managers” who doesn’t want to take responsibility for their error and on top of it making it your problem. Definitely not how you’d expect to be treated as a loyal member.