My husband and I visited for the first time to taste some wine. A woman welcomed us warmly into the store and showed us where we could find the tasting room. Then a young man was very friendly and asked us what we wanted to try and then everything changed when a woman who worked there took over. She asked what we were wanting and we said maybe a glass or bottle. She rudely informed us that they don’t do bottles and then chastised the young man about the glass he was using to give us a small sample. It quickly changed the whole vibe and we felt uncomfortable. I’m not spending my money somewhere customers and employees are treated like that. We...
   Read moreMy friends and I recently visited the tasting room for the first time, and we were impressed with the view and storefront, as well as the variety of wines on offer. We were greeted by a nice young man. He was very enthusiastic and helpful when giving us information about their current offerings before being rudely interrupted by an older female employee/employer(?). She proceeded to speak to myself and my friends in a very brusque, and unfriendly manner. It was very off-putting, and we will not...
   Read moreI’ve had the pleasure of going to Burgdorf’s several times. The wine is delicious (especially the slushies!). The employees have always been friendly & helpful with making recommendations to suit any palette. It’s so peaceful to sit on the patio on a sunny day, enjoying the countryside breeze. Highly recommend going for a glass of wine or spending an afternoon...
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