Aussakita Acres Farm — Attraction in Manchester

At first this place was really nice and easy to find, but we were going to a friends childs birthday party, as we got there everything was going as expected. But then turned out to be the worst experience we have ever encountered. The owner was not in a good mood at all. She was very disrespectfull to other families iv witnessed. Instead of politely in forcing the rules she raised her voice to get her point across which is fine maybe the parents didn't hear her the first time I get that but then she had to make a comment as she was walking away ( maybe you should parent your kids better). That was not necessary at all. Instead of handling the situation as an adult in a respectfull manner, she handled herself like a child having a temper tantrum. I calmly asked her to come over so I can establish some voice of reasoning but she rudly interrupted me waving her hand in my face saying this is my property my rules and I'm liable for anything that happens here. She was completely 100 percent correct on that part which I stated. I appolgies for what happened but she stormed off and didn't hear me out. Also as she walked away she said you guys can leave if you want no one is stopping you. I once again expressed my frustration and stated that this is not how you handle a situation like that and you were being very unprofessional. She said I don't care and walked away. Again maybe she is nice and her establishment is very good but that day we were not given the same opportunity as other adults have had with her. The kids were all confused on what was going on and some of them were scared becuase of the way she acted in front of them. I would highly not recommend this establishment. There are far many more farms in the area. Don't waste your time...

First off I'll give you the good. Place was nice cool little building for a party. The young girl and the gentleman there were very nice.

Unfortunately the owner right off the bat showing up had an additude. Poor business ethics. Things escalated to extent that we had to leave. As a business owner myself, there are far better ways to handle these situations. No signs posted where to park, yet feels the need to yell at people who park in the wrong spot. No signs posted around the property on what you can and can't do(instead she results in yelling at children and telling the parents they have to parent better) how rude. There is no need to yell fowl language at children and their parents. Especially children 4 years and under. Upon having trying to have a civil conversation, everything that was told to me was not what everyone else had experienced. Completely unprofessional. After paying all this money to rent a venue for a 4 y.o birthday party, and It being ruin because of her. I politely asked for a refund of my money, in which she refused(not even offering half back or something for the time that was spent there). Especially after she told everyone they had to leave(which she stated to my face she didn't say that to my party).

Over all I do not recommend this place. There are plenty of places that can handle children and do a far better job. I'm sorry if she was having a bad day, but things could have been handled in soo much...

We were at this farm to attend the 4th birthday party of our niece. I was the first person to arrive and coordinate with the owner that the host was running a bit late and asked if there was anything we needed to be aware of for parking, facilities, etc. She was very pleasant during this first interaction, but that unfortunately did not last. There was no organization as to making announcements about being on the farm, instead, she was shouting at random people about how to approach the animals at the fence and where to park (due to lack of signage).

The situation escalated further with shouting and swearing at the party guests (parents & toddlers) and threatening the police to have us removed from the property. Several adults tried to calm her down and have a respectful conversation, but she just continued to be completely unprofessional. We quickly cleaned up and relocated our party, ensuring zero mess was left behind.

Overall, this was a very terrible experience with a business that was wholly unprepared for a party this size of young children, as there were only 2-3 staff members present for a party of 50 children. If they are not equipped/prepared to handle this kind of party, they should implement rules as to group sizes and age restrictions when booking the property.

With more professionalism, communication with the adults present, and just common decency, this entire situation could have been handle much differently and...