Leaving Lighthouse after being here since 2020. Nice facility, always secure, however not a very friendly exit policy. I called on 8/30 to give notice for an Oct 1 exit. I was able to clean-out the unit by EOD on 9/2 (took a picture). Called today (9/6), to let them know that I was done and asked for a prorated rate covering 9/1-9/6 vs. having to pay for the whole month. The response was a no based on the contract, with no flexibility for being a long-term customer (with 3 spaces), or having been through multiple missed automatic credit card charges, construction, mud, etc. Anyway, do your research and make sure you consider the other 10 options within 10 miles, as there are facilities with the same level of security, cleanliness, availability, and more friendly customer exit policies. Signing off as a permanently lost customer, who will not provide a good referral, based on my customer...
Read moreBecause our house sold quickly, we needed a place to store our furniture & everything over the summer & fall while we searched for a new place out of state. The folks at Lighthouse Storage are friendly and professional. Easy to get a hold of too. The storage units we rented were clean and secure. They are located conveniently close to I-25, close to Loveland, Berthoud and Longmont. We highly...
Read moreThese guys are the best. More than our realtor or our friends or our family lighthouse was there for us during our move. We were closing on the old and new houses on the same day and logistics were complicated. They were always at the ready with a solution and support. They went well above what people renting trucks would expect. They were reliable and responsive and friendly and...
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