Chandler Hill Vineyards — Attraction in Weldon Spring Heights

If you value your time, money, and dignity, look elsewhere than Chandler Hill Vineyards.

I don’t usually write public reviews, but my experience at Chandler Hill Vineyards for my May 31, 2025 birthday celebration was so disappointing, I feel a responsibility to warn others before they spend their hard-earned money here.

I paid over $1,300 for what was promised to be a beautifully catered, well-presented brunch for my guests. What I received was cold, stale food, poor service, and an embarrassing experience I would never want anyone else to endure.

Here’s what went wrong: • Cold, unappetizing food: Waffles were ice-cold, crab cakes were unrecognizable (tiny, overcooked, nothing like the tasting), bruschetta trays were stale and inedible, sliders were cold, and there were missing items from my order entirely. The only things my guests could actually enjoy were the bacon, shrimp, fruit, cheese, and meat — hardly what I paid for. • No food presentation or display: Despite being told the food would be set up beautifully for my celebration, it looked like an afterthought with no effort at all put into presentation. • Unprofessional service: The server assigned to us was also working other tables, spoke to me the birthday girl in a dismissive, disrespectful tone, and was unavailable when guests wanted to purchase from the regular menu. My guest were upset seeing the server speak to me in the manner he was however I asked my guest to drop it so I could just enjoy my birthday. This was not the professional, attentive service I was promised or expected. • Reservation confusion: Upon arrival, no one could even find my reservation. This created an awkward and frustrating start to my event. • Zero follow-up: I contacted management and emailed detailed feedback (multiple times over a period of 3 months) hoping they would make things right however I just received phone tag with the GM. No accountability. No real follow up, no Nothing.

What’s most disappointing is that I was considering this venue for my annual sorority fundraiser, which brings in 200+ guests each year. That potential business is now gone — not because of one mistake, but because the management chose not to make it right.

If this is how Chandler Hill handles paying customers — especially customers willing to bring repeat large-scale events — I can’t recommend them to anyone. I left embarrassed in front of my guests, out over $1,300, and completely disregarded by the staff and management.

If you value professionalism, quality catering, and respectful service, I cannot recommend Chandler Hill Vineyards. My hope is that they take this review seriously and reach out to make this right, but based on my experience, customer care is not a priority here.

A venue with this kind of reputation should care about the experience they deliver and how they respond when they fail. I don’t want to believe it was our skin color however I just don’t understand how things were so awful for us and no one made anything...

Our wedding day was an absolute dream come true, and it wouldn't have been possible without Chandler Hill and the coordinator, Brooke, we had the pleasure of working with. From the moment we began our planning journey, they provided unparalleled support, guidance, and expertise, ensuring that every detail was meticulously executed to perfection.

First and foremost, the wedding venue itself is a stunning masterpiece. Nestled in a picturesque location, it exuded charm and elegance from every corner. The architecture, lush surroundings, and breathtaking views created a magical atmosphere that left our guests in awe. It was the perfect backdrop for our celebration, and we knew we had made the right choice the moment we set foot on the premises.

The venue's coordinator, Brooke, was an absolute superstar. From our initial consultation to the very last moment of our wedding day, she demonstrated exceptional professionalism, organization, and attention to detail. She took the time to truly understand our vision and preferences, working tirelessly to bring our dreams to life. Her experience and expertise were evident as they flawlessly managed every aspect of the planning process.

Communication with the coordinator was seamless throughout. She was always available to answer our questions, offer valuable insights, and provide timely updates. She kept us informed every step of the way, alleviating any concerns we had and ensuring that we felt confident and at ease as our big day approached. Her prompt and thorough responses showcased her commitment to exceptional customer service.

On our wedding day, the coordinator truly shined. She expertly managed all the logistics, coordinating with vendors, overseeing the setup, and ensuring that everything ran smoothly and on schedule. Her calm and composed demeanor helped alleviate any stress we might have had, allowing us to fully immerse ourselves in the joy and celebration of the day.

Her attention to detail was remarkable. Every element, from the ceremony space to the reception area, was flawlessly arranged. The decorations, lighting, and ambiance perfectly captured the essence of our vision, creating a truly magical atmosphere. Our guests were blown away by the beauty and elegance of the venue, and we received countless compliments on the impeccable organization and flow of the event.

In conclusion, we cannot recommend Chandler Hill and Brooke enough. Together, they made our wedding day an unforgettable experience. The venue's beauty, coupled with the coordinator's exceptional skills and dedication, ensured that every moment was filled with joy, love, and pure magic. If you are searching for a venue and coordinator who will go above and beyond to make your wedding dreams come true, look no further.

Thank you to the entire team at Chandler Hill and Brooke for creating memories that will be cherished...

I never share negative reviews but in light of two occurrences with two of my loved ones I felt the need to leave review/warning for those with serious allergies. If you have any severe allergies, DO NOT GO TO THIS VINEYARD. Just this weekend I went with my out of town friend who has a severe nut allergy. She carries and epi pen and Benadryl at all times and tries to be so easy going about her allergy. In the past, she’s had to go to the ER twice because of staff that did not take her allergy seriously so she is naturally precautious. She was very close to going to the ER again this weekend. Our server who had said he’d been working there for two years (as of April) treated her like a burden and served her nuts without a care in the world. She asked if there were any desserts without peanuts and he said vanilla ice cream so that’s what she ordered. When he brought it back, it clearly had small chunks in it with a tan colored ice cream. Two of us at the table tasted the ice cream to double check and thought it had nuts in it. We asked the server if it had nuts and he said “uh i don’t know”, brushed us off, and told my friend while walking away “well you only live once.” There’s 6 witnesses to that statement, which yeah, she would die if she ate it and we did not respond quickly. He would not find out if anything had nuts. I had to go inside and ask another server standing there talking and received no clear answer, just that it was blue bunny. We were treated like burdens for asking this. Prior to this, I had come with my mother who is allergic to tomatoes and also was served tomatoes and treated like a huge burden. I consistently bring people here, suggest it for a wedding venue, and was about to reach out to tour for it for my own wedding venue. After this, I’m actively sharing with people not to go there. It’s so deeply disrespectful to my family and loved ones who could be hospitalized to be treated this way. No one has ever apologized, put us off like we are asking for too much (if it’s too much not to go into anaphylaxis, go to the ER, barely be able to breath, maybe die, for sure vomit, and have severe consequences until the one nut leaves her body). I worked in food service for years and the owners always made it so clear to respect and communicate allergies because of how serious it can be. It’s the LEAST we can do to just be good humans and take care of each other. It is up to the owners to communicate the seriousness of checking allergies, especially with staff that’s worked for them for two years, and they clearly have not done this. I’m really glad she didn’t blindly trust your server and eat...