We have been coming to Keller’s for 5 years now since moving up from Indianapolis. It’s been a well loved family tradition and we never had any complaints! Sadly this weekend changed all that. We always come at the end of September so that we can pick our pumpkins as well as apples. I enjoy picking out the speciality colored pumpkins every year from Keller’s . However, there were barely any left in the open pumpkin patch. So we decided to go eat by the hotdog stand and there I noticed behind the stand there were cartons upon cartons FULL of the speciality pumpkins in all shapes and sizes. I asked one of the employees who was working by the hot dog stand if I could possibly purchase some of those pumpkins because there are none left at the patch. 1st off she had no idea what we were talking about and you could tell she did not want to be bothered. Once she finally came out of the hotdog stand we showed her the cartons of pumpkins and she gave off the rudest attitude and told us no- that those are the same pumpkins at the patch and I cannot have those. When I continued to explain I wanted a specific type she just cut me off and kept pointing to the patch and saying that it’s the same ones and no I cannot purchase them. Then she stormed back into the hotdog stand. So incredibly rude. My mother and I couldn’t believe it. Do you guys seriously not want the sales? She couldn’t have walked over there and grabbed the pumpkin for me or asked another employee? 10 mins later some other men walked past and my dad explained the situation- he told me no I couldn’t go over there but he would get me the pumpkin. He then loaded up the wheel barrels and restocked the patch. Still very cold and stand off ish. Not sure what the deal was with the employees Saturday - all because I wanted the pumpkins that I purchase yearly from you guys. I guess next year I will go elsewhere! Just thought you...
Read moreAmple parking for everyone. Over 360 acres farmland family owned farm. Took the little ones here on a whim today. We had a wonderful time. There's lots of areas to tire your kids out, many playhouses, radio flyer tricycles laid along paved pathways, tire obstacle course, farmer Frank's rope maze (sorry farmer Frank, my son knocked a post over at the end when he got discombobulated but I put it back in place), corn maze with theme of The Little Mermaid (LOVE IT!), animal farm where Blue and Buddy (miniature horse and donkey greeted visitors between munches). Free hayrides offered on Saturday and Sunday, where you'll get a tour of the bountiful apple orchard, see the new crop of trees not quite mature yet, as the tour guide gives you the time table, as well as process for trees to produce apples, as well as a bit of the history. There is a food stand where they sell hot dogs, nachos, pretzels and refreshments. Plenty of picnic tables to sit at to eat. Theres 2 pumpkin patches here. One is pre picked the other you go into the field and pick your own. You can also pay to pick your apples, or buy a bag in the barn. The barn had a variety of goods from honey, jams, butters, salsas, apples, mixes for baking, and of course, their famous delicious apple cider donuts. My only drawback was masks were required in animal stable and produce barn. These weren't entirely closed 4 wall structures, very open, so the mask thing is pointless. Though I do understand they want to keep off the radar with tyranny so is what it is to keep your business alive in this state. But like I said, that was the only thing not superb. Between family area entrance fee, food, produce, and pumpkins, we spent approximately $88 for the day. Not bad. Staff was super courteous, helped answer any questions. Over all this was a fantastic day. We...
Read moreMy sentiments are very much the same as others. Charging $6.50 at the minimum per person to enter apple picking is tough on families. There hav also been serval troubling comments about being profiled for being black/Hispanic. Definitely felt this to be true. Unfortunately it wasn’t surprising coming from the kids who work here. You can very much feel that you are looked at, but also treated differently.
First instance, we were heavily followed during apple picking. So much so that another family pointed out that we were being trailed. Who. Steals. Apples. Seriously. Not wanting to ruin the experience for our kids we just continued on.
Then it happened again, this time to my daughter. She is a tender 11 year old child and the way a young lady treated her in the gift shop was disgusting. My child, again, 11 years old was trying to bring something from one end of the gift store (market) to another. An employee stopped her dead in her tracks about 10 feet from me and asked her if she was going to pay for it and said she was watching her. This was the moment I almost needed bail money. Do these employees not have any training whatsoever? How dare you think that is okay?
I demanded to speak to a manager and conveniently there was no one but 18 year old kids to speak to.
Thank you for ruining one of our favorite family traditions. We didn’t even get around to getting pumpkins, cider, etc. I’m still...
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