We went there in a group of 11 people.
Downsides: They decided to have us seated at one table in spite of the fact that there wasn’t enough space for everyone. The person who took care of us during the tasting acted as if he didn’t feel like taking care of us. He was evidently annoyed by questions, rushed us to finish our wine and worked as if he were trying to get through a chore list.
Upsides: The wine was good to very good, they had an interesting choice and the tasting menu was well structured and varied. You get 6 small tastings for 35 dollars per person. The setting is, of course, beautiful. I would come back hoping to receive a much better treatment.
Advice: I am sure most guests would extremely appreciate receiving small food platters to accompany the wine. It can be very challenging to have to drink only wine and receive no water nor any kind of food, especially if you have to drive back home and all you’re able to consume is wine. While ours was very knowledgeable about the estate, it would be great if the wine tasting advisors were more prepared to answer questions about the...
Read moreRick, Angie & Steven , are always accomodating and friendly! Todays clients , lost their lunch spot ....though very busy, they made room even with bottling going on and limited space and no reservation!!! As the Napa valley chauffeur, they know things can change on the drop of a hat....for them to work with myself to keep things rolling , speaks volumnes of Saddleback Cellars and thats besides the great wines!!! CHEERS!!! UPDATE 4/10/22 They are still doing well!!! Go form an opinion! CHEERS! WHOA ! First time all year … got to see my girl, Angie, and the newbie Tamara ! Angie and I were like we never missed a beat … had a couple on an 8000 mile road trip having issues and she does what Angie does !!! Angie is truly an asset to Saddleback Cellars !!! an absolute joy as a wine educator , she’s mostly there on the weekends, but you don’t always have to have a reservation, but let them know that the Napa Valley Chauffeur referred you...
Read moreGood Evening,
I visited your winery today with my wife. This is our fifth trip to napa in 6 years. We had an amazing day until we came to Saddleback. The hosts at Far Niente and Sequoia Grove raved about the wines at Saddleback. Regrettfully, we didnt end up trying the Cab because your host neglected us during the 1.25 hrs we were there. We left $60 on the clipboard and called later to verify it was recieved. Our host sampled the wine 4x in the time that she poured 3 wines for us. I dont need anything in return just want to give you a heads up for the sake of future guests.
Update...the GM is amazing and generous. We will get to try the Cab and said they rectified the host situation. I will give them another chance. They were raved about by 4 different hosts at 4 wineries (Far Neinte, Nickel and Nickel, Sequoia Grove; and Hall Rutherford)
Edits were 1 to 3 stars...
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