Jumpmasters Trampoline Park

To say that inefficiency is running rampant would be an understatement.

1 Hour after scheduled jump time and we are still waiting for admission into the trampoline park. Prepaid and filled out waivers prior to arrival.

The line is out the door with people standing in the rain while ropes for making lines sit not set up and a complete waste of space in the foyer.

Staff seems not concerned or indifferent to the mass of wet frustrated waiting customers.

So here we sit waiting to get into an event we already paid for. Ps. you have to buy their socks that are not included in the price and necessitate waiting in line regardless of prior work done on web.

But don’t worry they have plenty of time to reload the tickets on the arcades while kids have nothing else to do. So either they make more money off arcades and don’t care about parents frustration or they are inept, or both?

That’s enough about the front.

As far as the actual park. Clean, good assortment of activities. Nice ninja warrior type course.

Foam pit by rock wall seems unregulated and way to close to pugils on balance beam. Smaller kids taking foam blocks out of pit to build forts from under where bigger kids are on rock wall. A few close calls with bodies falling and a lack of foam to cushion the fall. Honestly I blame inattentive parents for this one. Did I mention it's raining. So apparently different color wristbands are to signify what time frame you are apart of but no one is leaving do to the rain outside, which is what caused the delay for entry do to too many people in the park.

So why have scheduled times on signup if this time frame rule poorly enforced?

Suggestion: At the top of every hour, Shut it down and readmit who belongs and keep it moving for those waiting in the rain.

Kids had a blast and are unaware of shortcomings and inefficiency so for that I will give 2 instead of 1 stars.