Craig's Cruisers - Muskegon — Attraction in Norton Shores

First- the mini golf course was in horrible condition. The wood pathways are rickety with very loose handrails with nails popping out. One hole, the cement barrier had such big cracks and holes in it that my ball actually went into a iant crack in the sidewalk and got stuck. Another hole was completely flooded so we had to skip it. The pond around the course was full of garbage and smelled horrible.

Second- we went on the go carts with our young kids and a woman driving another cart was ramming small children and myself into the walls with her cart repeatedly. She spun out several little kids to the point that they were stuck and needed assistance. Nothing was done to stop her.

Third- we used to be able to bring unused activity tickets back to the front desk and trade them for tokens in the arcade. After the go cart stuff, my kids wanted nothing to do with riding go carts and just wanted to play games. We had $50 worth of activity tickets left and were told we couldn't get arcade credits for them and that we could use them next time we come. The outdoor activities close in the next few weeks so we're kinda forced to come back in a week or so or just loose that $50. We sould have been told that we wouldn't be able to trade those in. If I was a tourist and not a local that's able to come back in the next couple weeks, I would have fought for my money back.

Not good. All the other Craigs Cruisers are clean and not falling apart and we'll managed. This location...

Took my son and some friends here the day before I had to run to the mackinaw bridge to meet his dad. Let me express something very important, EAT BEFORE YOU COME HERE!!!!!! We had ordered 3 packages, which we got 3 different types of pizzas. 1. Extra cheese and pepperoni, 2. mushroom and sausage 3rd. pepperoni and mushroom. Now although we loved the pizzas I was running to the bathroom soon after eating and I was a hurting puppy all night! When I came downstairs and talked to everyone they had been up all night too. NOT GOOD! We are thinking they are not storing their food properly, being left out for long periods of time and not checking the temps. Lots of places do this, its an easy fix. Today is April 6th, 2013, we ate there yesterday. Looks like a health inspector needs to go there and make a surprise visit. Now besides the food, the place is so much fun! Lots of arcade games, 2 differ race tracks for go carts, mini golf, so whats not to love huh? I just know I wont be eating here again, and neither will the other four ppl who were with me. Sorry, I dont like even having to give a bad review but when all of us are sick as dogs I dont have a choice sorry. I hope they get it fixed and put a health inspection sign up of changes that were made before i do eat there again. SUCKS cause their pizza is GOOD! The kids working there are...

I just recently visited the location in Muskegon, I usually always go to the location in Grand Rapids but didn’t want to drive…Well it was a huuuuge disappointment besides The boys working the carts…who were personable at least. The rest of the employees were just standing around lounging talking and laughing. I Went up to the counter to buy tickets no one noticed because they were to busy talking even though 3 of them were standing right there. After I left the arcade with my ticket paper no one was in the area for me to redeem the ticket even though we stood there for 10 minutes out in the OPEN (just to see if someone would come over) but no.. they were too busy talking even the manager. We just threw it away and left. Some games didn’t work, motor boats didn’t work…& the girl working the ticket booth outside acted like she didn’t want to be there. It was just annoying. They also NEED a severe upgrade. They need MORE attractions and remodeled bathrooms. Another thing I know they have teens working at these places but that doesn’t excuse the extreme unprofessionalism. I won’t be back. Save the headache and go to Grand Rapids, it’s...