Four months after our wedding, the frustration and disappointment still linger, but I can finally write this without becoming completely enraged. Our experience at Wedgewood was nothing short of a nightmare, and I urge anyone considering this venue to think twice—it’s the last place you want to get married.
Despite paying for their top-tier package with all the extras, everything fell apart. From the start, there were issues with the contract, which had errors inflating our costs. The florist was so rude and unprofessional that we had to drop her entirely, and the DJ ignored our meticulously planned playlist, opting instead for Christmas music during the pre-ceremony and mariachi music during our French 1800s, Old money, garden party-themed wedding.
The worst part was the venue itself; we booked 8 months in advance, and while we toured the place way before, we also noted our date over a year prior. From the start, we were told the whole place would be ours, and there was also no golf on Mondays, the day our wedding fell on. A week before our big day, we were told the property would be shared with “a few stragglers” from a golf event. Instead, we arrived to find a full-blown carnival atmosphere: barbecues, banners, music, loudspeakers, 300 people, and golf carts screeching around just 30 feet from our ceremony. It was actually a day-long REGIONAL golf fundraiser. So, as I stood at the altar, trying to focus on my vows and my new life with my now husband, I was overwhelmed by the chaos—yelling, revving carts, and the stench of burnt hotdogs. It was infuriating, and the precious memory of that moment is forever tainted.
Parking was a disaster, forcing our guests to walk something like a mile, and my bridal suite was so dirty I had to mop it myself after the three times I was told the venue was cleaned but given an excuse. The add-ons we paid for were just about forgotten before we corrected them and were met right away with an "Um, let me make sure." Not to mention, we missed out on key photo opportunities (one of the reasons we picked this place) due to the unorganized mess.
This was supposed to be our $50k dream wedding, but it felt like a scam. The only saving grace was the kindness of a few staff members, Jackie and May; you two are too good for this place. Brianna, Kimber, and Justin did the best they could, we guess. For anyone considering Wedgewood, don’t do it. There is so much more to say and, oh, so many more "events" that occurred on our day at Wedgewood, but this is what you must know to see that this is not the place and to keep looking. This venue doesn’t care about your once-in-a-lifetime event. You’d be better off eloping, booking a cruise wedding, or even heading to SF (or ANY) city hall—anything but this disaster and feeling like you need a redo.
And Wedgewood may say what they want in response, but at the end of the day, it is just so sad for my husband and I, especially me dreaming about this day since childhood, to just remember our day like this: your excuses and noise come extremely short when compared to the one day in our life that started the rest of it and is our cornerstone memory as husband and wife- Thanks, what a...
Read moreFrom the beginning to the end Wedgewood at Stonetree was the perfect venue for us. When we first toured the venue we were debating between Wedgewood Stonetree and San Jose. We ultimately chose Stonetree because of the huge bridal suite and upstairs pool table area for the groomsmen to hang out. Novato was also very close to where my husband and I met, so it was also sentimental to go back to the same area to get married.
When we made the decision and booked with them, they were soooo organized. We live in Hawaii and chose a Wedgewood venue because it was all inclusive and would be the easiest to plan from another state. They shipped the wedding binder over to us that contained all the details we needed to know. The coordinators then set up a handful of appointments to make important wedding decisions. The coordinators were very attentive, answering all of my many questions leading up to the wedding. We were able to meet virtually for some appointments if we could not make it back to the Bay.
In October, we were invited to an extravaganza with all the other wedding couples that booked. We were given a chance to see all the different types of decor, upgrade options, and try out the food. There were also many vendors that we met and a raffle for a chance to win upgrades. We loved this since we were able to preview all our options in person and had a great time.
With only a little over a week leading up to the wedding, we had our final meeting with Jackie. Jackie was our assigned day of coordinator and she was thoughtful, attentive, organized, and super caring. Jackie made sure everything was in shape for the day of and lead our rehearsal. She instructed our wedding party how, when, and where to stand during the ceremony. Jackie also decorated and laid out the wedding day decorations just how I envisioned it and made everything look so beautiful.
On the day of, Jackie was also SO wonderful. She checked on Max and I many times throughout the day and made sure we were well fed and hydrated. Jackie’s organization and reliability also gave me the chance to relax and just focus on us the day of. I did not need to worry about any logistics because she had everything covered. The food at the banquet was also FANTASTIC. The salmon, prime rib, and panko crusted chicken were all so delicious. Appetizers during cocktail hour was also very yummy. After the dinner service, it was Jackie’s time to go and she was swapped with the banquet captain. Since there wasn’t much time left, I didn’t get to interact with her much but she ensured that all our client provided items were packed and ready to be loaded in our car.
Overall, I would highly recommend Wedgewood at Stonetree. They have a beautiful venue, wonderful staff, and exceptional food. Everything was so organized and executed very well. Thank you so much for making this day...
Read morePlease DO NOT get married here. I have PTSD from what I went through. I cry because my day of coordinator was so not prepared. I called and made app's to speak with them and thought everything was fine. It was not a happy experience for me and it was the biggest day of my life. I Paid for open bar top shelf and they were charging my guests! Then my day of coordinator did not lead my grooms men and bridesmaids like she said she would in rehearsal. After I had a hour conversation finalizing every detail and mind you I didn't change much in the order of things. Not once did I say let have cocktail hour in the main hall!! People started coming in to the area I was taking my wedding photos!!!! It was so bad I lost a hour and my family's nor my husband and I could give a speech because of the time we lost. Wedding time is crucial! Also my day of coordinator just walked up to my husband and I in the last 2 hours of the wedding and said " Hello I'm leaving...Here is my assistant" WHAT!!! So guess what They forgot to give out our wedding cake to the guests so I felt like I had to run my own wedding! I had to stay and make sure everything was packed and I had to fight them to give me my wedding cake so we could take some home. They hike up the price and make it looks really nice and convenient but it nope. I paid a lot of money for pure disaster. I'm heart broken. I reached out to the WedgeWood company and they just direct me back to the venue...I spoke with the Venue! They literally don't care about you. Kimber you are a nice person but you let me down on my day. My guests were not guided to the cocktail hour and nothing happen that we talked about. Like its so bad my husband and I don't even like to talk about...
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