Kiowa Casino & Hotel
Kiowa Casino & Hotel things to do, attractions, restaurants, events info and trip planning
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We usually enjoy going to this casino BUT it was very dirty and sticky. We stayed this past Friday night and only stayed for one night. It isn’t smoke free just FYI in case you were looking for a completely smoke free casino. The smoking is all in one area behind a glass door but the left side of the whole casino smells like cigarettes. The right side of the casino is so hot, it was uncomfortable. The hotel is looking so run down, dead and alive bugs everywhere, our bathroom looked dirty and the bedding smelled like gross faint smoke. Did not smell clean at all. The halls don’t look like they’ve been vacuumed in months, someone spilled coffee on the tile in the hallway to the hotel and it was dried, no one cleaned it. This is all on the first floor I have no idea what the other floors look like. I have attached pics of the bugs and stains. The walls already have scrapes on the wallpaper, it hasn’t been maintained well at all. My mother in law stayed across from us and she tried to take a shower Saturday morning and had ZERO hot water. Never saw anyone cleaning off machines etc until Saturday morning. Most of the employees were friendly especially the cafe and bar area. Next time we will see how the other casino next door looks and stay there. The pic of the brown door was our bathroom door, so dirty like it hasn’t been wiped down in a year. I know we stay at casinos to just sleep and go gamble but it should be at least clean.
Kim JonesKim Jones
40
I recently had the misfortune of hitting a jackpot at Kiowa Casino and Hotel. A week prior to hitting the jackpot I visited their casino where my wallet was stolen, I accidentally left it laying on a machine. The management informed me that it wasn't their problem and they wouldn't roll back camera in efforts to locate it. Then the next I went back and had the misfortune of actually hitting a jackpot with no ID. To replace an TX ID you have to make an appointment in order to physically go into DMV offices. So I went online at their hotel and order a replacement ID. Present the paper work and the MOD accused me of presenting fraudulent ID and said they wouldn't pay me till I have the actual plastic ID. Since then I have made several phone calls and no one will return my calls to discuss what I need to do to collect my jackpot!!! Very disappointed!!
Buck RobinsonBuck Robinson
50
Our resevations had already been made when we discovered the Kiowa Casino & Hotel within two miles of the other. Before leaving the Devol area we dropped in at the Kiowa Casino to eat breakfast and play slots for several hours. Both the staff and slots were extra friendly to us. We found familiar slot machines in the casino we enjoyed playing. Their small buffet was more than adequate. Nicely decorated. What was not on the breakfast serving line (fried eggs, pancakes, omelets) could be prepared to your likings by their short order cooks/chefs. Our waiter was especially helpful setting up our table with waiting coffee & water, heating Apple pastry, bringing a waffle from grill to our table & ensuring dirty dishes were taken away. We will seriously consider where we stay on our next visit.
Meridith LewisMeridith Lewis
130
It was a pretty decent mid size casino and hotel, the hotel rooms are your standard size for a double queen bed room. It was clean and well kept, staff was courteous and helpful. The casino part was decent size it had newer games and a few older games which I like, overall a good experience, the only bad part came from breakfast at the diner with a waitress that kind of had an attitude named Julie, and a glass of spoiled milk. The buffet there was ok the food was mediocre, wasn't the best I have had but also wasn't the worst. I gave 5 stars because I enjoyed my stay with no problems to speak of other than the diner, but that got fixed so we are good.
scott betzscott betz
20