Morning Star Steakhouse — Local services in Burkburnett

We had one of the worst experiences here tonight. It was just my buddy and I at our table and a man and woman at another table several tables away. It took the one waitress on duty almost 20 minutes to finally come to our table and ask us what our drinks were, apologizing for the long wait due to some sort of mix up. While we were waiting, we observed her at the other table quite a bit, being really friendly with that couple at the other table. After getting our drinks, the waitress, some girl with long red hair and a nose ring, (I honestly can't remember if she gave me her name or not.) took our order. I ordered the new york strip med-rare. (a $52 steak) After not writing down our orders, she gives them to the people in the back then gets friendly with that couple at the other table again. After some time, we got our dinner, and she took off again back to the other table where she stood there with her back to us talking with them. I cut into my steak to find that it was over cooked. It was well done. I couldn't tell the waitress about the steak without either raising my voice to yell at her across the dining room to get her attention, or walking over there to the other table to get her attention. No one else was in sight. That waitress stood there at that other table chit chatting for so long, I just gave up, ate the over-priced and over-cooked steak, then sat there and waited until she decided to grace us with her presence again. My buddy ran out of water to drink half way through his meal and never got a refill. The waitress didn't come back until we were done. My buddy used some points to knock about $23ish off the bill, we don't know for sure how much it all cost. When she came back, she gave up the check book and verbally told us it would cost $67 and some change. We opened the check book to find it was empty. NO RECEIPT, no way to verify what we were paying for! We couldn't even tell her about the receipt because she was already back at the other table chatting with them! At this point, we were so pissed off about how we were being neglected that we just put $70 on the table and walked out. We got there around 6:45 pm on Tuesday, Aug 12 2025. IF we go back to Morning Star, we will be dang sure to avoid getting that waitress again if we see her. I usually have great things to say about the restaurant, but that waitress was so bad that I felt I had to come write this review. If the place was really busy, I wouldn't be typing this. But the fact that we were the only people in there other than her friends at the other table, really...

We reserved a table of 14 for an early Christmas party at 4 PM. We finally left at 6:30 PM (2 and 1/2 hours later) with four meals still not served. The gluten free guests were given fried onions on their food. The medium rare steak was raw. The medium rare steaks were well done to charcoal. The manager (a woman) finally showed up hours later and said she would take them back and I replied “well at least I can eat the potato.” To which she replied, “No, you cannot have the potato. I will have to charge you.” At that point, I was done. We paid our bill, over-tipped the server because it was Christmas and I felt bad for her, and decided to never return. If the manger had been savvy enough to let me eat one potato after waiting 2.5 hrs for a meal, I would probably not have written this review. Poor management and a disaster kitchen ruined this event...

I have always enjoyed dining at Morning Star until today. We had a reservation for 9:30pm and had to wait for a table for an hour after this time because they were busy and short staffed. We were sat at 10:30pm, which is their closing time, then we were rudely told by their "manager" Misty that we had to get our orders to-go because we came in at closing. She was extremely rude and did not consider the fact we had been waiting for so long for a table. As long as Misty is in charge, we will...