Peaceful in the daytime. The staff and volunteers are extremely nice. I hope all animals are treated well at all times. I normally don't go to zoos only sanctuaries.

Shout out to Christina the young lady who works in the refreshment stand that's near the camels and in between the goat petting area. She's very nice and has really great customer service. We tried to tell Chad and David her bosses but we could not find them anywhere at the zoo throughout the time we were there from 1:00 p.m. to closing time. We even came back for the second evening light festival. Give Christina a raise.

Extremely overcrowded in the evening. They should definitely have a capacity of how many people can come in. Or they should definitely have some kind of structure when people are taking pictures or people are waiting in line to take photos. It might even be a great idea to implement photographers as well as people being able to take their own pictures.

The lantern festival is very pretty but I would never go again to the Palm springs location because the patrons really don't have any manners, (adults and children). People were just walking through when other people are trying to take pictures, not even saying excuse me which was very rude.

Also for better pictures and lighting it's probably a good idea to put lights on both sides of any area that has a festival lantern because if there's no lighting on the other side all pictures come out really dark. The only thing you can see is the lantern not really the people in the pictures.