I took my grandson to the Parkland Library. It is a great library. I was told at the main circulation desk to go to the children wing and show my Broward county teacher card since I’m not a Parkland resident. At the children’s desk Debbie told me I couldn’t have a card because I don’t live in Parkland. I then explained to her what the lady at the main desk and told me that because I teach in Parkland I could get a card. All I wanted was a few books for my grandson. When she was overridden by her boss,, she threw the pen at me the slid the card across the counter at me with no words. I was not impressed with her customer service. However, our experience ended up on a better note. Jan helped us pick out some perfect fit books for Parker. She was as helpful and sweet as...
   Read moreLOUD. They have no private area where you can study/work. Although they have signs posted all through out the library to refrain from using cell phones, people still do and the librarians do nothing to enforce the rule. Its absolutely impossible to concentrate which is odd for a library setting, no? Old furnishings straight out of 1990, and there is 0 technology. For the amount of money we pay in taxes, this library is an absolute joke. I also find it inappropriate for the librarians to be eating at the front desk ESPECIALLY when there are signs posted all around the building theres NO EATING allowed. You have rules in place to create a comfortable, organized, and clean environment for EVERYONE to enjoy. The people of Parkland...
   Read moreThe library used to be a peaceful place where people respected the need for quiet. Unfortunately, that’s no longer the case. Now, it’s often noisy, with kids yelling and running around while parents and staff seem indifferent to the disruption. It’s really disappointing, as we have been regular users of the library, but now it’s only a place to quickly grab books and leave. I truly hope the library will start enforcing its own rules more strictly to restore the calm atmosphere that once made it...
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