Absolutely awful. They literally refused to let me through because I was short and I wasn't really short, they just scam you now and charge for "gross weight", and I brought money for the actual weight, which has been ok for 10 years, so I was short due to that. I asked to pay by mail or just to go through EZ pass like I usually do, but they refused, which is insane. Then they called the cops over because I was "blockingbthe lane" lol but they had me trapped. The bozo cop told I couldn't do it either and he illegally detained me and told me I couldn't go back to PA, which is where I live, unless I had money, but I didn't have money or a way to get money. Was I supposed to get a job and just live in NJ now? I am looking into legal action for rights violations. They prevented my freedom of travel because I am poor. I just used another bridge and had no problems. They are awful people working there and they are scamming us by using "gross weight", which is the weight your vehicle can handle plus the vehicle, not the vehicle weight.