Barbwire And Lace — Attraction in Pleasant Grove

My husband and I got married in June of 2017. We started talking to Carol in April of 2016 as we started to shop around for venues and we booked the venue in July of 2016. Carol was phenomenal in the reservation process and anything that we needed for our big day. She was incredibly responsive and she let us come down to see the venue as many times as we needed to be ready for the big day. I am leaving a negative review because when our big day came, Carol and her assistant Heather were unprofessional and it was not at all the service we paid for. I am not sharing this to be dramatic. I am sharing an honest review of our experience. It is long, but I want it to be clear why I am leaving a negative review. When speaking to my caucasian grandfather, Carol expressed racial comments that indicated she was worried our "Hispanic party" would trash her venue. This is unforgivable and likely explains why she and Heather were unprofessional. Here are the reasons that I say they were unprofessional. We visited the venue one last time before the wedding to decide last minute details and agreed we would arrive the night before the wedding to do set up. When we arrived the night before, Carol said that she was not expecting us and that is not what we had agreed on. We arrived around 9:45pm (she had said we had to arrive after 9:30pm for set up) and Heather gathered our party (without speaking to me first) to let them know that they had to be quiet and that lights would be shut off at 11pm (we had to set up tables for 250+ people). Carol had been made aware that we would be renting a dance floor for the wedding on Saturday and that pick up was scheduled for Monday. She said this was not a problem. After the dance floor was set up, she told our families it could not stay where it was set up until Monday and that we would have to figure something out. It would have been nice for her to tell us this earlier so we could have planned ahead. Carol had made us aware that music had to follow the rules of the residential area her venue is in. Because of this, we scheduled the DJ to end music at 9:30pm, well within her restrictions. Carol harassed our DJ before 9:30pm for playing the music too loud (it was at a 6) and told him that if he didn't bring it down she would shut off the power. After he brought it down to a 4, she came directly to ME on OUR wedding day and told me if he didn't bring it down she would shut off power. Carol had already been made aware that the people she needed to talk to for questions or concerns were our families. Instead she came to my husband and I as we were about to cut the cake to pose a threat. There were two men from Carol's staff that were around on our wedding day. I am not sure who they were, but they were dressed unprofessionally and wandered around our party. When we proceeded to the cake cutting, the two men decided it would be a good time to make some repairs to the venue and started to operate machinery behind where we were. You could hear it in our pastor's speech and in our video. My family had to ask them to stop. I am sad that I have to leave this review because I really had high hopes for our experience with Carol. However, after the big day and after her racial comment, I knew I had to share it. We paid good money to have a perfect day and that is not what Carol and...

We had my daughter's wedding at Barbwire & Lace in late July 2023. I planned the wedding from out of state (California). Carole was very helpful and responsive to all my questions and out-of-state visits during the 7 months of planning. She was always kind and professional, as well as helpful in making suggestions for the wedding ceremony, floor plan, and decorations. Her creativity and effort were much appreciated in helping us put together the final touches on the wedding day. She was flexible with the schedule, our needs, and our requests. She allowed us to bring in our own items, such as the wedding ceremony arch and cake stand that my husband made for our daughter's wedding, to complete the perfect rustic look my daughter wanted. The upgrades on the property, such as the added flagstone where we had the ceremony and the new flagstone in front of the bride/groom's rooms were nicely done. Carole has the process down and she made it easy for us and our vendors, such as the DJ and Fiore' Woodfire Pizza truck we had serving food. On the day of the wedding, Carole and Heather were present for any questions or needs we had but were not intrusive. We had a young adult crowd with lots of energy and it didn't rattle them. It was a perfect balance of available, yet invisible (off to the side). The parking area was great and the use of the whole venue site, including the upstairs was a plus. Our guests were blown away at the beautiful views, the care taken of the venue, and what a hidden gem it was. Most had no idea it existed and couldn't say enough positive things about it! I want to thank Carole for all of her tireless answers to my text questions, her contributions, her flexibility, and her patience in making my daughter's wedding all she could have wished for! It was a magical day...

The venue itself is gorgeous but the owner Carole can ruin one of the most important days of your life.

It takes a lot to upset me and I am not one to take the time to write reviews. However, I feel that future brides should know how I, as the bride, and my family were treated at this venue before and DURING my wedding.

When it came to planning the wedding, it was extremely hard to get a hold of Carole (owner). She would not return calls, voicemails, or texts and I would attempt to contact her for weeks before finally getting through to her.

The main reason I am leaving this review is because of how my guests were treated DURING the wedding. Carole barked orders at my father, father in law, and groomsmen after the ceremony to start moving the chairs we used for the ceremony and put them away. When we ignored her because we were trying to take our wedding party pictures while guests were arriving for the reception, Carole came up to me and my husband and stated that if we did not put the chairs away right now that she would charge us extra 500 dollars for a cleanup fee. Then during the reception Carole was barking orders and my grandmother in-law (and 80 yr old woman), mother’s of the bride and groom telling them that they had to stand at our food table the entire evening to monitor it so that kids were not helping themselves to the food any making a mess. Following the reception, they made my family clean up all trash and TAKE IT HOME (which was not stated in the contract).

This venue is extremely pricey and for the way we were treated it was definitely not worth the price we paid. I hope this review helps other brides avoid the horrible experience I had here...