California Citrus State Historic Park — Attraction in Riverside

The 2 stars are for the beautiful location, building, and amazing vendors who made our wedding an incredibly special day.

We were very fortunate to have a beautiful wedding at a venue with amazing coordinators (Timeless Timeliness) and delicious caterers (Maddilicious Catering). Unfortunately, the business practices of the owner Shelby left a very bad taste in our mouths, and our incident is still not resolved as of today. One of our guests had damaged the carpet inside of the bridal suite, and since the incident, we took full accountability to pay for the damages. We assumed there would be an itemized receipt for the costs we were responsible for, but we received no explanation or documentation prior to our security deposit of $1000 being cashed.

We reached out to the owner via email requesting documentation for the damages amounting up to $1000. We only received a phone call from the owner to tell us that the carpet had cost over $800, mentioning nothing about sending us receipts.

As of today, we have sent 7 emails to the owner informing that we were happy to pay the costs of the damages, as long as they were supported with proofs of purchase. The owner emailed us an invoice of numbers next to the cleaning fee, carpet removal/disposal, and the carpet replacement (the charge for the carpet itself was $650), but with no backup documentation laying out the vendors used or the store where the carpet was purchased from.

When we repeated the same email requesting a proof of purchase, the owner responded that attempts were made to resolve the damages internally (?), continued to ignore the receipt for the carpet replacement, and wrote that she "would not want us to end up on the wrong end of a defamation lawsuit because of statements in a review or furthermore that are untrue (followed by a link to an article of a couple that was sued for posting fake reviews of a photographer; this link was irrelevant to our current situation and we never planned on writing a review that did not contain true information). In response, we bolded the section in our email which stated that since the beginning, we were more than willing to pay for the damages, as long as they were justified with proof.

It has been over 30 days since the wedding and we have still not received the basic items we requested. Coming from families of business owners, keeping and providing receipts is a basic ethical practice. Again, we had a beautiful wedding at this venue with wonderful vendors, but we are still baffled by the lack of transparency and honesty from the owner, and continue to question the owner's refusal to provide a simple receipt and explanation for what we were charged for. Our emails have been ignored since the last 4 have been sent between February 23 and March 20.

We have begun the process to take action and to let the professionals resolve this unfortunate situation for us, and we hope that future clients of CCEM Inc will be treated with honesty...

The place looks cute. Well, at least the trees do. But that’s about it. We drove in for an 11 AM tour because that’s what the website said. At the gate the parking attendant says they have a tour at 10 AM and proceeded to confirm for me that the website had not been updated. So I’m dashing to get out of my car to make the 10 AM tour because I got there at 9:55 AM thinking I had plenty of time but no, I guess not, only five minutes to the tour. I get there and the park attendants tell me that they cannot open the door to the museum because it was jammed and about 3 to 4 different attendants just proceeded to stand there in front of this museum. I don’t understand why 3 to 4 attendants need to babysit the door. There was NO damage to the door or building. They said they had already called maintenance. So I ask about the 10 AM tour. The attendant says to me “I guess I could give a tour if there’s enough interest”. I said OK can I go to a restroom first, she points me to the restroom I go come back by then the attendant is GONE. Don’t know where she went. And no tour was given not one at 10 AM not one at 11 AM because apparently all for attendants needed to babysit a jammed door lock. Mind you there was no destruction to the door no destruction to the building anywhere just a jammed door lock, and all four attendants had...

The California Citrus State Historic Museum, located in the heart of Riverside, offers an immersive and delightful experience for anyone interested in the history and significance of citrus farming. The museum is a treasure trove of information, artifacts, and interactive displays that explore the agricultural, economic, and cultural impact of citrus fruits, especially oranges, on the region. A special mention goes to the museum's tour guide José attention to detail in showcasing the environmental factors that influence citrus growing. What sets the California Citrus historic Museum apart is its hands-on approach on the tours picking the citrus and tasting first hand. There are plenty of opportunities for guests to interact with the exhibits, making it both educational and fun for people of all ages. The museum also offers a small but charming gift shop, where visitors can buy locally-produced citrus-themed products and souvenirs. If you're a fan of agriculture or simply love citrus fruits, the California Citrus Historic Museum is a must-visit destination. The museum’s informative displays, friendly staff, and welcoming atmosphere create a...