Royal Repair - Computer Repair — Attraction in Rockford Township

Shortly after settling into my new residence, I encountered issues with my Gaming Computer. Uncertain of the precise problem, I decided to search for local computer repair services in the Rockford area. Despite reaching out to five other establishments without receiving any response, Alonso promptly replied to my inquiry. Impressed by his quick communication, I phoned him to explain my computer woes. Alonso demonstrated impressive expertise, diagnosing the issue swiftly. On the same day, he accommodated my schedule, allowing me to drop off my PC for repairs and providing insightful information about its workings.

Unlike conventional repair shops, Alonso's approach is refreshingly genuine. He not only fixes computers but also educates clients about their systems. I gained valuable insights during his repair session. While I wasn't in a rush for repairs, Alonso completed them and even performed upgrades within just two days, from Tuesday to Thursday. Additionally, his mobile service made it convenient for him to return my PC to my home.

Alonso's assistance extended beyond hardware. He recommended accessories that enhanced my computer's performance, proving invaluable advice. Moreover, he provided receipts directly from the store, ensuring transparency and preventing overcharging. Should I need to make returns or replacements, I have the necessary documentation.

Furthermore, Alonso addressed an issue with my computer case, fixing a broken leg promptly. His comprehensive service and attention to detail truly...

I spilled water on my gaming PC, and took it to UbreakiFix where it sat for 2 months without a diagnosis. Alonso (Royal Repair) looked at it overnight and was back to me within the same week with all of the parts I needed, and how much it was going to cost. With all the new parts it needed, he basically built it from scratch, but saved me from having to buy an entirely new PC. He will work around the parts of your PC that work and is always looking for the best deals on parts to support your price range and gaming needs. Extremely thorough and transparent about the whole process, pricing, and the hows and whys of every tiny detail. I’ve read other reviews that say “extremely knowledgeable” and had to include the same words in mine. This guy knows his stuff and there isn’t a corporation you can go to who will put even close to the same work into their customers. I unfortunately don’t have a before photo of my PC, but I’m including the finished product with all new parts as well as the specs it runs at after being completely nonfunctional before he...

Waited a little over a year to post this review to give an honest review about the longevity of repairs. 5 stars all around, he's your typical I.T. guy with an unsane amount of knowledge and ability to fix your PC. Mine was a pre-built that over heated, I sent it to California for repairs and it came back STILL in non working order.... after being told I need to send it back to California for more repairs, I found Royal Repair, it's been over a year since I had Royal fix my issues and my gaming PC still handles everything I throw at it with ease. If you're worried about giving your precious machine to a repair guy, GIVE IT TO ROYAL REPAIRS. 5 stars, cheap, quick,...