Wellington Estates — Attraction in San Antonio

I've lived in these apartments for 5 months now. I'm not super picky about my housing or I wouldn't like the place. After moving in we noticed a few things that would make any OCD person go crazy! The floors and/or cabinets/walls are not even (our bookshelf doesn't touch the walls at the top but does on the floor, our fridge looks crooked but is sitting just fine on the floor), you can feel the nails where the carpet has been tacked down around the entrance to the bathroom, kitchen and the main entryway (I've learned to not step there). There are also random bumps under the carpet like whoever put it in didn't clean up after themselves before finished the installation.

I have been annoyed with how often the water has been turned off without notice (or the notice being walking around knocking on doors but not waiting to see if anyone is actually home.) It's been off at least 3 times a month since we've moved in. We've had notice once- maybe twice.

The parking is not the best- especially on the outside where double parking is allowed and towing- though posted- is NEVER enforced. It makes inaccessibility through the driveway at times but if people would follow the "No Parking" signs or just use common sense it wouldn't happen.

Everything else had been great. Like I said I'm not super picky and I'm glad I have a place to live. Management has been good so far aside from not having set office hours. They are closed for lunch at the most random times and have been known to leave early. Any maintenance issues have been taken care of promptly (the maintenance men have all been wonderful and very nice!). Anything that has been brought to the attention of the office has been taken care of. I really like the laundry facilities. The location is great. It's a 2 minute drive to 410 and close to the Medical Center. I'd recommend...

Bugs, mites, terribly infested! I advised the complex of this bird mite issue in my bedroom weeks ago which came from all of their many trees outside my window. So far nothing has been done. In the meanwhile I had to throw out my brand new bed, half my clothes and towels and sleep on an air mattress while they play "guess that bug" The only thing I did receive was a threat that if it's bed bugs I would be charged 300.00 I requested a new unit, an exterminator and a free month of 1k rent since that's how much their bug problem has cost me so far yet I have received nothing to resolve this. I've missed days of sleep, work and spent many hours washing and lots of money fumigating myself. their bird mites are all over the complex laundry and I know they know because they've put a bottle of vinegar out in the laundry room. This is ridiculous. I literally dread coming home everyday. I may as well sleep in my car under the bridge but noooo cuz the bugs followed me to my car too. Once the bugs followed me to work my job sent out the corporate exterminator right away he immediately confirmed bird mites. Yet nothing is being done. I reported this 2 weeks ago to the complex and they're dragging their feet. For 1k/mo you can find somewhere bug free. I'd rather deal with roaches than this mess. The flying giant kind! Thursday I'm meeting with my attorney and I'll see what I can do to get out of these apartments because I can't keep living with all my clothes (that I could salvage) bagged up and in totes. I cannot live like this. The mites get in your clothes hair skin, everywhere. I literally went to my dr in tears...

We've lived at Wellington Estates for almost two years now, and lived in a 2 bedroom townhouse before moving into a 3 bedroom townhouse a few months ago. We have no plans to move any time soon because we do like it here a lot as a family-of-four, and we even have more family moving into an apartment in the complex through our recommendation!

We've had no issues with noise (bonus of a townhouse maybe?), crime, or pests, people stealing parking spots, etc. Any maintenance requests we have submitted have been resolved within 48hrs and the head maintenance guy is a lovely fella who you can tell cares about the quality of his and his team's work - he doesn't do a half-arsed job is my point. The ladies in the office are also all really lovely and helpful, and I've never had an issue getting questions answered or assistance when needed.

The complex itself is kept nice and tidy (you'll hear a mower or leaf blower going at least once a week at min), and they decorate during the holiday seasons. The two townhomes we've lived in were thoroughly cleaned before we got the keys, with new paint/carpet done throughout. The cupboards and white goods aren't shiny brand new things with the most modern of styles, but everything works just fine and get the job done so it's not a negative in my opinion, it matches the lower price.

Pics below are of the 3br townhouse the day we moved in. I forgot to take photos of the 2 full & 1 half bathrooms and also the patio, sorry! I think the images make the rooms look a bit smaller than they are, but I think they're good enough to see the quality of the units...