Shelburne Vineyard — Attraction in Shelburne

We were so excited to get married at Shelburne Vineyard. It started off well with the original event manager however unfortunately, when she left, we were not made aware of this. There wasn’t a transitional email or phone call from anyone at the vineyard to let us know where to send questions or who our vendor's new point of contact would be. We started to get nervous as our messages to Taylor (the old event planner) went unanswered. Eventually once we reached out to the main email connected to the vineyard we heard from Sarah Travelpiece. Sarah did not introduce herself so we were not sure if she was an existing staff member or the new event coordinator. We did ask her who she was in a follow-up email and she then informed us to contact her moving forward and that Taylor’s emails were often missed and sent to her junk mail. Additionally, a month prior to our wedding she sent us an email that was curt and very confusing about our duties as renters of the venue. This was after we had to put her and VT Tent Company on an email together because she hadn’t been responding to the agent who had called several times. We thought this might have been a hiccup in the passing of responsibilities from Taylor to Sarah so we excused it. However, again DAYS before our wedding Pizzeria Verita and VT Tent Company separately reached out to us letting us know they had both called and emailed Sarah to no avail. We were told told us she had a family emergency which is why she had not been responsive. We thought that if this was the case someone from the vineyard would have stepped in on her behalf given an upcoming wedding was a week or less away. This was extremely stressful. When we arrived at 5PM on the day of our wedding we were surprised that while we were going to pay an extra 1000 to rent the venue 30 minutes early (at 5 instead of 5:30) there were still patrons being serviced until 5:30p This was difficult as both were drinking, not ready to leave, and we felt we were intruding on their evening while also knowing we needed to set up the centerpieces, dancefloor, rearrange tables, etcetera. The event coordinator was no help to us. She and the staff did very little to assist in the set-up process. While our wedding party set up the area the staff members were seen drinking wine behind the bar, texting on their phones, and talking amongst themselves and at no time did they ask if they could assist. At the end of the night our caterer gave the staff pizza to be stored for us and this was not given to us and we were not told about it until our vendors followed up with us when asking for feedback. We found all of this very unprofessional and the lack of support from the vineyard disheartening. We reached out to the owners several times and they also did not reply. This was all very upsetting. While the venue is beautiful I would not recommend this place due to the lack of management, organization and professionalism.

ADDENDUM, reply to Shelburne Vineyard: Your reply is just simply dishonest. I’ve added the emails we sent (twice) with no reply from Ken and Gail (9/4 and 9/24). They were sent to the emails listed on your website for the owners. When asked for an alternative way to speak to the owners no one has replied or reached out to us. If you actually cared about you’re patrons these things would have occurred. Very...

Nestled in the charming village of Shelburne, Vermont, Shelburne Vineyards is a hidden gem that promises an exquisite escape for wine enthusiasts. This chic vineyard offers an enchanting blend of serene surroundings and exceptional flavors that will undoubtedly captivate your senses.

From the moment you step onto the grounds, you're greeted by the picturesque beauty of the landscape that surrounds the vineyard. The ambiance is a perfect blend of rustic charm and modern elegance, creating an inviting atmosphere that beckons you to unwind and savor every moment.

The tastings at Shelburne Vineyards are a journey through a spectrum of flavors that will delight even the most discerning palates. Among the array of remarkable choices, the Lake View, Marquette, and Subduction wines stand out as true gems. The Lake View boasts a harmonious balance of notes that dance on your tongue, while the Marquette captures the essence of the vineyard's dedication to producing exceptional wines. And then there's the Subduction, an experience that takes you on a sensory adventure with its rich and complex profile.

But it's not just the wines that make Shelburne Vineyards a must-visit destination. The knowledgeable and passionate staff elevates the tasting experience, offering insights into the winemaking process and helping you explore the nuances of each wine. Their warmth and expertise add an extra layer of enjoyment to the overall visit.

Whether you're a seasoned wine connoisseur or simply looking for a delightful escape, Shelburne Vineyards in Shelburne, VT, promises an unforgettable experience. With its captivating setting, delectable wines, and impeccable hospitality, this vineyard is a testament to the artistry of winemaking and the joy of discovering...

We visited this afternoon after being told the wine was great the venue beautiful. I can agree on the venue but we were never able to get service so we'll never know about the wines. When we arrived we were seated by a gentleman and then waited 10 minutes to be acknowledged by the wait staff. We were finally brought 3 glasses and a bottle of cold water. After another long wait, a girl brought us the dregs of a bottle that was almost gone for us to taste until she could get to us. We waited about 5 more minutes while she and the other waiter cleaned tables and glassware and she went out and chatted with people on the outside seating area. We also watched her take second orders from people who were already drinking wine, and pour and deliver their order, still before ever taking ours. I have never felt so much like my business wasn't wanted. We finally got up and left. Service was terrible. Look, we all understand the staffing issues the restaurant industry is having, and we are happy to be patient during busy times. But there are some basic customer service rules that anyone who's worked in a restaurant knows. One, you always acknowledge customers within a minute of them being seated. Two, you serve customers BEFORE wiping down tables and washing dishes. Three, you serve customers who don't have anything at all BEFORE re-serving customers who are finishing up their previous order. It's not hard to keep people happy if you just make a...