Adventure Sports — Attraction in Smithfield Township

This place was GREAT! I organized a group trip for 11 and we went on Sunday July 2nd 2017. Monisha took my reservation and persevered with my super needy family (we put our group reservation in a week in advance, and I had to rebook every day because we kept changing our plans). She was knowledgeable and understanding of my needy family and was able to understand and address all my questions. Props to her for dealing with me so professionally over the phone! They have a great reservation system--you can book online, but for groups of 10+ (you get a reduced group rate) you have to call in. They still email you a confirmation with all your booking details and a clear set of instructions. I never waited more than 10 seconds for my call to be answered. They accidentally billed us $400 extra, but once I inquired they were quick to apologize, and they removed it and confirmed the correct total cost. I really appreciate that they acknowledged their error and took care of it right away.

The kayaking itself is beautiful and they're well organized and give you VERY clear instructions on where to go next, where to meet, what to expect, etc. You can expect EXACTLY what they tell you. You go to their office to check in and pay, and then you go and park at the national park (which is your final destination). They make you aware of the $10 parking fee well in advance so no surprises. They'll pick you up in a shuttle from the designated pick up spot and then set you up at the launch site. The shuttle driver is also your instructor and he/she enjoys a good tip. My shuttle driver was a good sport when my embarrassing family started talking about how they didn't take showers that day because they're "just going to get dirty again anyway". They're SO embarrassing!!

The one thing I wish the instructor talked about was paddling technique. Maybe it was self explanatory but my family could have used some additional explanation--we were struggling on the river and literally everyone else and their grandma passed us. We're not THAT out of shape and should have been able to keep up at the very least. I think we just didn't know the best techniques, how to spot the current, etc., on the river. I recommend you ask the instructor for some guidance if you're new to kayaking like us.

RECOMMENDATIONS: 1) If you're new to kayaking, ask your instructor for advice. 2) Keep a change of clothes in the car--all your stuff in the kayak will get wet (clearly we were unprepared for water activities). 3) The parking area (your final destination) has usable bathroom facilities, so you'll be able to refresh a bit when you're done. I did not see any showers, but I didn't explore that much either. 4) The river is very clean but has a rocky, slimy bottom, and people aren't always very responsible with disposing of glass. Water shoes might be a good idea.

All in all, a very fun and successful trip. Thanks so much...

Thank you for your response. Allow me to thank the gentleman at the riverside and the gentleman who drove us to the river. Having said that kindly allow me to respond to your comment which I believe you stated a good portion of the truth! However, your statement about my phone call is not founded and is not close to any truth! I wish instead of taking all the time to make false and fake conversations and excuses about my size!!! To just go and train your staff and fix the kayaks. I leave it to the people to make their wise judgments. Also I wish to add to the people that this river and the park is fabulous and deserve to be explored. YET, I do NOT recommend your business at all. ——— ——- ——-

Be carful! This company do not service their kayaks! We requested twin kayaks for the 6 miles trip. We reached the launch area and found our kayak number 274 is not adjustable to our size. We waited for another 10 min for them to bring another kayak. Big car with about 10 kayaks came. The second kayak they offer us was number 27 and had the same problem, yet they kept asking us to take it and it is fine to go out with such a problem in it! We refused. The 3 rd kayak number 100 blue collar looked ok and we accept it. To our surprise after 5 min into the river the kayaks’ seats started to move front and back! We could not hook them to anything to keep them steady. We looked back to see if they are there of course they were gone! We continue the 6 miles in the river in this manner. This company is horrible. When we came back I spoke to the lady how answered the phone I told her my feedback, she said OK! She did not show and compassion or empathy! In fact she acted as my feedback was not new to her. I told her I am not asking for refund I just want the company to fix the issue so no other person would go through what we experienced with them. Still she did not even said...

Fantastic experience, the staff very knowledgeable and ready to help you with all the instructions and information you need. They work so hard in making you having a great experience! I booked online for my husband and myself a 1day canoeing trip - the shorter one which was 6 miles on the Delaware river. We came in on the day at the office where we completed our check in and the staff gave us the first instructions on the trail and all the process. Make sure you come there 30 mins before the booked time. They have also a very easy map to understand the directions you have to follow on the river. We drove then to the starting point which was Smithfield Beach, a nice spot for picnic - there’s a fee of 10$ for parking there but the staff tell you before you get there during the check in and the parking is valid all day. Then we got to the starting point where we were given the safety instructions and we were answered to all our questions with patience and knowledge! it was great my husband and I could enjoy the river by canoeing by ourselves and listening just to the sound of nature, exploring the river from another perspective! And the freedom you have is priceless, you can use the canoe until 6 pm so you have plenty of time for exploring, having picnics or relaxing! Once we finished the trail the staff picked us up and brought us back to our car. The staff is extremely attentive and competent and very friendly. Thanks so much for what you do! This is going to be one of our most precious...