Very Disappointed in this property. Our family had planned on going up and tubing for the day. There was a massive winter storm we were driving in and ended up in an accident and car went in the ditch. I had called and emailed the next day just to explain the situation why we could not make it and that we were in an accident dealing with insurance and rental car places most of the day. To my surprise they were unwilling to refund our money. Its not like we didn't want to go or just decided not to show up, we were in an accident and could not make it. I would understand if they were sold out or something but when we purchased our tickets the night before there was 33 open spaces still for that session. Its really disappointing that a business would operate this way and not be very sympathetic to our situation. there are plenty other tubing places around there, i would look in to that before...
Read moreDangerous! Little to no organization create an unsafe environment. Riders at the top are told by staff to start going down the hill before all riders at the bottom have cleared out of the landing area. My 6 year old was walking across the lanes to exit when a woman came barreling down barely missing him but she got hit with the tube my son was dragging behind him. You get a lot of speed coming down the hill! To slow down the genius Stratton think tank came up with idea to place a series of rubber mats approaching the bottom of the run followed by a wall of heavy giant bean bags to crash into. It makes for a very uncomfortable abrupt stop. For safety reasons my family and I left after a few runs. I just hope no one gets seriously hurt here. Use extreme caution if you...
Read moreI’m typically not one to do this, but I feel it’s extremely necessary. On Sunday 1/5/25 I took my family to go tubing at the park at 1:30. Online it say they’re open Sunday's until 5:00PM. As we walked from the parking lot to the tubing area there was a sandwich board out pointing us in the direction of the tube park. As we got closer we could see the lift operating. I walked up to the ticket booth and surprisingly am told by the two employees that we cannot go tubing today. The reason?
They are ending the shift 3+ hours early and closing the park at 1:30. How ridiculous is that. On a peak Sunday you’re closing 3 hours early because you felt like it. Nothing posted online, etc.
Of course my small children were upset and disappointed. ABSOLUTELY UNPROFESSIONAL AND...
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