
My family (my husband, myself and our three year old who happens to love golf) came out for our usual family golf outing. We paid for two golfers- my son and my husband. Naturally, as my son is three it takes a little bit longer. But he comes with his little golf glove and his little clubs ready for fun. He got bored towards the middle of our nine rounds so I took his spot as we spent the money on two people. I was using my husbands clubs and I am a beginner so I was taking a little bit longer. But we did not think it was an issue as the wait at each tee was at least 5 minutes. The golf club was packed today. Clearly there were errors in booking the tee times on valley woods part. I mean literally we waited behind at least two carts at every tee. We didn’t complain, we just waited our turn. At hole 7 a gentleman who works for the golf club rudely comes over and begins to yell at us, telling us we are moving too slow and we need to pick it up. I was a bit taken back as nobody spoke to the other carts in front of us. The golfers behind us let us know that he stopped and asked them if we offered for them to play through. We did not as we were waiting at every hole, as I mentioned above. My husband told him that we waited at every single hole- a complaint we heard from every person we waited with so we slowed down a bit to prevent hovering over the golfers in front of us. He completely disregarded him and drove away. He was clearly annoyed that a family was out here golfing, and they took a little longer. Completely discriminatory against families trying to get out and have a fun time together on a Tuesday afternoon. It’s disappointing. Valley wood messed up the tee times then wanted to target a family for the pace of play being off. I felt so embarrassed and anxious after that, I just stopped taking my turn and my husband quickly went through the next two holes so we could leave. Until we got to the 9th hole because again we had to wait behind two carts. Shocking. It’s so disappointing as we play here often during the summer. I knew the gentleman who approached us was known for being rude but man, I wasn’t expecting that. So families that are trying to get out and learn a sport together at a public golf course, I would recommend avoiding this place. They don’t want families here. Unless you’re a 50 year old man or woman with golf experience this isn’t the...
Read moreMy almost 66 year old father and I recently played on this course on Saturday May 17th, 2025. We were playing on a par 4 #7 when I hit my tee shot out of bounds to the left in the field. I then dropped a ball and hit back into the fairway and then we both got in the cart and proceeded to head back to the fairway.
The next thing I knew, I was picking my father up off the ground after we had been LAUNCHED from the cart. After coming to, we had realized that our cart had hit a 1-ft diameter pipe that was jutting out from the ground, approximately 18 in. This pipe was unmarked in any way including flags, signs, or even spray painting the pipe a bright orange. I asked my dad if he was okay and we proceeded to finish the round even with significant cuts and bruises on our shin bones, knees and the bruise on my dad's left eyelid.
When I contacted the "pro shop manager" and explained what had happened, I asked that he mark/flag the course so that this doesn't happen again, he simply replied "Sorry about that." in the most nonchalant tone I have ever heard. His apology, much like their course management was half-assed. They did not offer to make this situation better by offering us a free round, compensation for my father's medical bills, or seem to care at all that we were injured.
For a course that cost $50 a round I would expect better customer service especially when your customers get injured due to YOUR negligence of customer safety.
I would recommend going to a different course within the area that cares about their customers safety. We won't be returning unless the situation is rectified immediately.
Shame on valleywould and their...
Read moreThe cost of the round was $27 for a Monday morning tee time. The course is well maintained and an Arthur Hills design. The greens were in good shape for early in the season and not to difficult to read. I like the elevated tees and greens throughout the course. The clubhouse is well kept. The restrooms were very clean. The carts are in great shape. The carts are electric with self setting brakes. I appreciate the course pole yardage markers and ground markers for closer shots. The mowers were respectful of the golfers and stopped mowing near tee boxes and greens, when we were getting ready to make a shot. I will put this is on top of my list for courses in great shape that won't brake the bank. I am not sure about speed of play as the season ramps up. I usually golf early tee times to avoid slow afternoon...
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