I am quite disappointed. I bought a bag of rabbit feed here on 10/03 and checked the mill date (date is was made) when I got home. It was set to be at its 6 month date within a week or so. Manufacturer recommends 3 months for best freshness, 6 months as a stretch and possible loss of integrity. I called Wades to see if I could exchange the bag.
From there, I got push back to the effect of 'if its not moldy, it should be fine.' 'I check all of the dates.' 'I haven't had any complaints.' Finally it was agreed to have my bag replaced.
In the meantime, I'm calling the manufacturer to get more info on the shelf life and what to expect. After talking with 2 representatives from the company, it was determined that I should NOT be feeding that bag, return it. The sales rep for this area talked directly to Wades and was told there would be a fresh bag waiting for me.
I went back, exchanged bags only to find out this bag was almost 5 months old!! I called the sales rep back and she told me she would contact Wades again. Come to find out, there was no fresh feed at this location. She told me she would hand deliver me a fresh bag (to PA when company is from VT!!) and to just toss the bag I just picked up..
So here I am, without a bag of feed and utterly disappointed. Huge shout out to the sales rep that has gone out of her way to make this a...
Read moreWades has virtually everything we need for our gardening needs. Tools, fertilizers and virtually everything you might need. Top it off with truly capable friendly personnel who call you by your first name with a smile everytime. We get our fuel, rice coal from them. They carry an excellent brand that is clean and not loaded with water. Can't say much more about the people at Wades other than they make you feel...
Read moreI try to give Wade's as much of my business as I can. They go out of their way to provide whatever you need. They have a large selection of local and world recognized products. They have been willing to order specialty items for me...
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