I also thought the bears (there were two in the same, small cage when I was there) were not in a large enough enclosure. It bothered me, and I am not an animal welfare activist, even though I do care how animals are treated. Anyway, there were other animals that seemed to be in large enough enclosures, and if it weren't for the bears, I'd probably feel better about the place. Bears are used to miles and miles of territory. Seeing them in a cage that is smaller than my driveway wasn't a pleasant sight, and when I took my daughter to see them, the bear just kind of blankly looked out into space. I know that you can't put human emotions on animals, but I really believe that these bears are not happy, and might be insane by this point. As reported by a previous reviewer, one of the bears just paced and paced, and you could see the trail of water from the paws where he walked - never going off this same route he was pacing and pacing on. I think this is sad. My daughter was scared a few times, but that could just be her, since she's around two, but she has never feared of animals before and is exposed to them not infrequently, since my mother lives on a hobby farm. Overall, I thought the place was mildly depressing and was glad when we left. One note: you have to go through a gift shop in order to exit the place. I didn't mind, and I was happy to get something for my daughter, but just be prepared to probably spend more money on some stuff you might not need, or disappoint your child, which isn't always a bad thing, but just be prepared. One positive thing I can say is that the person who took our money at the gate was very friendly and nice.