It was a blessing that I was able to admit both my parents to this facility. They were long term care residents for nearly five years. The staff is warm, caring, and willing to work with us and problem solve any concerns we had to help make their quality of life the best it could be. Even though my Mom and Dad’s challenges were completely different, the care they received was always personalized for them, modified when needed, and each of them was treated with respect and dignity that you pray for when you can’t be the one to provide their care.
The office staff and business manager are so friendly and guided me through all the financial, Medicaid, and Social Security challenges that can be completely overwhelming. I appreciated their help so much.
The Rehabilitation services were excellent and were always encouraging and positive right down to their last days. Despite my Dad’s rapid Parkinson’s decline, he was the first one up and ready for PT and OT, and because of their kind and encouraging manner he persevered with a positive attitude and great self esteem. As Mom’s health challenges continued, I was amazed by the many strategies that the OT used to help her better communicate and improve her daily living skills.
The Nurses and CNAs each had a special bond with my parents and it was heart warming to witness these interactions daily. They were readily available and communicated in a timely manner whenever necessary.
My parents participated in and enjoyed many activities that were planned and organized by the Activities Department. They especially looked forward to musical guests, outings, Bingo, and special holiday events. This staff had a tremendous impact on their emotional well-being.
I greatly appreciated the Social Worker and the Administrator who were hands on, proactive, and very supportive to our entire family. Losing both parents so close together is something one is never quite ready for but the Woodside Staff was compassionate and caring and made me feel like family.
After time in two other facilities, my only regret is that we did not come to Woodside first. I would definitely recommend Woodside Manor for Rehabilitation and Long Term...
Read moreBEWARE: We were not allowed to view the home's rehab area due to “covid” regulations. We were not advised of the quarantine rules, visitation rules, etc. before admission. The room was very depressing with curtains hanging off the broken rods, no pictures, no lamp(s), no clock, no calendar and the bed looked like a little child's bed. The controls for the bed were very awkward to reach as was the nurses call button. We were told the room was cleaned per CDC regulations. I went to put my mom's belongings in the drawer and there two dead bugs in it and the dresser had two drawers that were filled with "stuff." It was obvious that the room had not been cleaned at all. I spoke to three people until finally these problems were remedied. The bathroom also had rust on the sink by the faucets and the back of the commode. The commode and the floor were also not clean. There was a recliner chair in the room that was very awkward to get to as it was put in a corner between the bed and the wall. The food: There was no menu, all the people were served the same meal with no regard to dietary needs. Because of quarantine, my mom was served her meals on paper plates and plastic ware. Because the food was overcooked and cold, it was nearly impossible to cut! One day, there was a bug crawling in her food. The nurse/aide staff left a lot to be desired. Since my mom could not get out of bed without help, she had to notify the nursing staff which would take anywhere from five to twenty minutes for service. My mom was there for 10 days and never given a shower and the bedding was never changed nor the room vacuumed. The noise in the hallway was constant - yelling, arguing, doors slamming, etc. I DO NOT RECOMMEND THIS NURSING HOME FOR REHAB OR...
Read moreWhat a pleasant surprise! ALL the staff at Woodside Manor were caring, professional and effective at healing my 90-year-old father. He was there for six weeks recovering from a broken hip. The care at Woodside was night and day to what he received at previous stays in “fancy” rehab centers. If you can get past the dated décor, you’ll find a dedicated care team that works well together to provide outstanding care. I was delighted by the number of times the administrator, Alaina Maley, nursing director, Melissa Smock, and social work director, Kim Johnston, reached out to coordinate my father’s care and their prompt response each time I contacted them. When I asked my father how his physical and occupational therapy was going, he enthusiastically answered, “Those ladies are fun!” They did amazing work helping my father exceed our expectations. He’s walking and transferring as well as he did before he broke his hip! As a bonus, under the nursing team’s watchful eyes we were able to discontinue most of my father’s medications, freeing him from their side effects. Thank you all for giving my father a new...
Read more