I went with Huntington Closet at the recommendation of our contractor. Since all of his recommendations worked out very well, I just went with them without vetting any other company. Thatâs my fault. 12 of my closets were done. I had a slight issue with a linen closet (shallow shelving - canât fit many towels) and a major issue with the pantry. I wanted L shaped shelves. I did approve the design and signed the contract. When given the plans, you see a 2D version of it. Looks great! I was never offered a 3D version of our plans. If I had seen it, I never would have approved the pantry design. I consider myself educated but I didnât realize I had to examine the plans and measure everything on my own before approving it. I ended up with what looks like ikea cabinets thrown in there. No L shaped shelves, no fillers. According to Huntington Closets, L shaped shelves are more expensive and not really something they like to do because in the end , they donât get much for it.
The pantry has a slight angle in the wall and they were not able to accommodate that space well. I was told a filler could be used. Except none were used. Once the closets were installed, I contacted the company right away. Their response was that they could only fix half of it (not by the angled wall) with an ADDED COST. If I was going to pay them again and they couldnât re do the entire pantry, why use them again? I also inquired about removing the shelving so it could be re-done. Well, thats $250 per hour. There is absolutely no âmake it rightâ policy or mentality. We are so disappointed with their policy that we would never recommend them. We will be having another closet company come and re do it.
During the consult with a second company, they mentioned the pantry wasnât even installed correctly. The shelving of the pantry is removable. The bottom shelf is removable and not secure. That bottom shelf is supposed to be screwed in for stability. there is no stability for the bottom of our pantry. The bottom piece of our pantry moves side to side! Over time, it would begin to bend.
The 10 other closets seemed to come out okay. It would have been nice if they âmade it rightâ but I highly doubt theyâd do that.
Edit: took the pantry down in less than 45 minutes myself without spending another $250. Shelves also had...
   Read moreI recently had the pleasure of working with the wonderful team at Huntington Closet Company, and I couldn't be happier with the results! They installed custom closets for me and did a phenomenal job from start to finish.
From the moment they arrived, I knew I was in good hands. The team was incredibly friendly and personable, and they took the time to really understand what I was looking for in my closet design. They were also right on time and worked efficiently, but never rushed through the job or cut corners.
The quality of the work was truly impeccable - the attention to detail was amazing, and it's clear that the team takes pride in their craft. They transformed my closet space into something truly beautiful and functional, and the finished product is beyond anything I could have imagined. I'm now proud to show off my closets to anyone who comes to visit!
Overall, I highly recommend Huntington Closet Company for anyone looking for custom closet installations. They are true professionals who deliver exceptional results, and they do it all with a smile on their faces. Thank you so much for the fantastic job you did - I am beyond thrilled with my...
   Read moreExcellent customer service and installation from start to finish. Our designer, Erin, was AMAZING! From the very beginning she asked us our budget and our vision and she worked diligently to design exactly what we wanted within our budget. After coming to our house to view the closet space, she listened to our feedback on what we wanted and she added some really great recommendations. It was clear that she had a great design eye and was extremely knowledgeable. She was very responsive in providing us the designs and patient with us on some revisions we requested. The installation was fast and followed the design exactly. The installation team was very thorough and clean (even vacuuming the area before leaving). The price is extremely reasonable especially when we compared the exact design we wanted with 3 other closet companies. Overall our experience with customer service, design, installation and PRICE was top notch. Highly recommend them! Pictures below show before and after. The top drawers of both cabinets are velvet lined -...
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