Massena Movieplex — Attraction in Town of Massena

I read the reviews before going. We sat in theater 6. Seats weren’t too bad but you could see heavy dust in between each seat but they didn’t seem too bad. We noticed that the floor was very sticky from spilled soda just about everywhere you walked inside the theater. We were the only patrons in theater 6 so I made it a point to check out what the reviews had stated. Candy all over the floor. Very odd because I’m sure our movie was the first one shown in that theater 6 for this date. The lobby was extremely clean. Ladies bathroom was pretty gross though. Sinks haven’t been cleaned in quite awhile. The floor was filthy although the toilets themselves weren’t too bad but the back of the porcelain was dirty - and the floor by each bathroom stall was quite filthy. Three attendants at the front register. Very nice young people! I noticed the female worker at the back of one of the more frontal theaters waiting with her broom to clean up after that particular movie. Not sure if they only clean the front ones. It’s clear though that they need to hire a cleaning crew if the attendants on duty are not responsible for doing that work. Or get additional attendants. Overall, it wasn’t terrible but I’d expect better from such an establishment. First time there and maybe the only time I’ll go. And yes, the ceiling tiles are water-damaged and heavily stained, but that doesn’t affect...

The theater is absolutely disgusting. The seats are filthy and wobbly. The actual cusions are so old that you sink down so far you can't see the screen if someone sits in front of you. This is a cash only establishment which I find to be odd. The only perk is being able to see a movie in town.I am surprised it's lasted this long. In some places it looks like a crime scene took place. There is yellow caution tape wrapped around whole rows of seats, water fountains and bathroom stalls. Ceilings tiles have huge mold spots in all the theaters. For the prices they charge that money should go back into fixing up...

This place is absolutely disgusting. The seats are filthy and unstable. I was afraid to sit on the seat and possibly stain my clothing. Half way through the movie the seat fell backwards! The ceiling tiles are gross and falling down or missing. The floors are filthy! My feet stuck to them so bad I couldn't get up from my seat. I felt like I needed a shower after leaving the movie. I actually debated asking for a refund and leaving because it was so gross inside the theater. I won't even attempt to use the bathroom in that place. If I were the owner I would be embarrassed to...