We rented one of the most expensive deluxe handicap cabins to suit my needs. Mining of course is not very handicap friendly to begin with but it was dream to do this before I die I was so happy to be doing it. Any help with getting around will keep me going longer throughout the day. The first day was great. The Friday check in personnel was so super friendly and nice. The mining for the next four hours was hot and tiring and I had to stay in one place at the beginning due to my own mobility issues. I enjoyed it a lot though. I was having a great time. Day two I woke and felt the pain from my day previous. My family wanted to leave the campground for a local zoo. Walking around the zoo was not an option for me. I suggested grabbing an employee and getting a quick ride down to the 3rd mine on one of those golf carts that they lug people around in. I wanted to see if there was a place I could sit down for a few hours and be semi comfortable while the family left for the zoo. We saw a lady on a golf cart heading by. I said “good morning” so did she. Then she flew down into the mines. “She’s on a mission” so we began to walk and meet her at the entrance to the mining area enjoying the sights and scenery. When she came back I said “hi! I had a quick question...” and I was bombarded by “You can’t be here! You didn’t buy your bracelet ( it was 8:45am by the way I wanted to grab staff before they became busy as the place opened ) My heart just dropped and our day went sour from there. I was so happy and pleasant and to be bombed like that. I couldn’t even manage to ask my question about if they would drive me down to the third mine. She wasn’t going to answer my question anyway until the mine opened and I had my wristband. I was not in the mine I was at the picnic tables before the entrance. And her mind was set on being rude to me. My family was angry and just packed up to leave when we had another day reserved. I was livid and I said “nope this lady will not ruin our vacation!” With a chip on my shoulder I wobbled my way into the office area. Things would not have gone so smoothly had a tall redhead not been there. He was mild mannered friendly and incredibly informative. I made sure she knew I was not some scum on the bottom of her shoe that she needed to dispose of. And that I was a real live person with feelings. And I just wanted the opportunity to mine in the third mine. I never got my ride. I begged my family to let me mine in the very beginning like I had the day before. We checked out before noon on our second day in losing our money for the third day. Two days later I’m still waking in the night stressed by the woman who ruined our vacation.