Cantina Bay — Attraction in Town of Oyster Bay

I go every summer for the park concerts, tonight was the first bad experience there... first we tried to order drinks, and we're told the machine wasn't ready, OK, we ordered some food and we'll wait, no problem, we understand it's busy.... $12 for yucca fries, we sat there 20 minutes, finally asking the bartender where our food is (it's fries, it should have been 3 minutes!). He checks, comes back and mumbled something about "making them fresh". 10 minutes later and finally a small portion tray is handed to me. Problem 1) they are well-done, hard, crunchy #2) they were certainly NOT fresh! I'm guessing they were fried a second time. 3) the dipping sauce, was a tiny container with not even 1/8" on the bottom. I went back to the bar to ask for more, the bartender is helping 2 others, so I stand there waiting... he gives the 2 others their drinks and then turns away like I haven't been standing there yet another 5 minutes!!! Now I yelled a bit to get his attention, and he finally got us some More sauce. At this point we weren't going to order any drinks and just decided to go home, skipping the concert.

Management needs improvement at...

Update: Management contacted me and assured me that this issue will be corrected. Seems it was the cashier who overcharged me, hopefully in error. Count your change! This review would have had 5 stars if it wasn't for them ripping off their customers by charging extra sales tax. My sandwich was $8. I paid cash, but was charged $10. I asked if she was charging me $2 sales tax. She said "yes, it comes to 1.98 and we round it up to $2. The problem is the sales tax is 8.875% for restaurants in New York. $8 x 8.875% is .71 cents. So I was overcharged $1.29. When I explained this to the manager he gave me back $1. I asked if they were overcharging everyone. He said he didn't know because he wasn't the cashier. I really like this place so it sucks that I had this issue and wonder how many others were overcharged and...

Thank you so much to everybody at Sully’s Wharf for making it such a wonderful party for our 50th reunion! So many people came up to me and said this was the perfect place to have it. The patio area was sectioned off so nicely for us, and everyone moved around so easily between there and the area inside to get drinks. The food was truly delicious, and thank you for the for the gluten-free request for a friend. Many thanks to Norma who was always there and so helpful, to Frank for all his help especially with hanging decorations, and the rest of the staff that did setting up and carrying things out for me. What a great day is was for all there. I highly recommend Sully’s Wharf for a wonderful outdoor...