I drove 2.5 hours down to U of I after discovering my frenchie no longer had the ability to walk on his hind legs and was in uncontrollable pain due to probable IVDD and herniated disc. Truly a horrific experience to watch your baby go through something you can’t fix for them. U of I was the second hospital I drove to after being quoted for a surgery that was unfeasibly expensive. They offered me a smaller quote (about half of what I was offered in chicago) and were waiting for our arrival. Louis pain and discomfort was the first thing attended to, and he was brought to surgery immediately the next day. Frenchies are somewhat of a hazard under general anesthesia and the orthopedic surgeons and their team made sure Louis wasn’t under longer than need be. They called me prior to surgery after an MRI and gave me options. They explained each one, the possible outcome, etc. I made a decision and they agreed they thought that’s what gives him the best chance. Louis is 6 days post op and his surgeon and her student call daily to check his progress and to see how we are doing all together, and answer all questions. Dr. Song and her student Lauren have been extremely thorough of every process explanation and demonstration. It’s possible that not only did this surgery help his pain, but it might have saved his life. Louis is a huge fan of making new girl-friends out of his vets, vet techs, nurses, etc and I was so happy to see that everyone loved him as much as I do. It was reassuring. Thanks for coming to...
Read moreI’m a first time cat owner. One evening my cat started meowing in a way I’d never heard. I could tell that something was off. When I called him over he hissed at me which he has NEVER done! I knew then that Oliver had some type of issue that needed addressed. When we arrived at hospital we were seen shortly after arriving. After a vet looked him over and then offered to do labs as well, she let me know that I was probably dealing with a temperamental cat. The vet then went on to describe her own cat’s behavior and told me that Oliver was just telling me he wanted alone time. Obviously I was NOT satisfied with this response and took Oliver to my vet the next day. Upon LOOKING at him she said, “Oh yeah, he’s in a great deal of pain!”. So Oliver ended up with hip dysplasia(VERY common in his breed) surgery that Friday. So I spent over $100 at U of I for NOTHING! I then had to pay for a major surgery which was close to $3,000! So my recommendation is that unless your animal is on death’s door…wait it out till your vet’s office opens...
Read moreIf I could rate a zero, I would. My dogs got out and a lady took them from the very street they live on. After seeing her Facebook post I contacted her immediately and showed proof of ownership. She then blocked me. It was only after I got Champaign Police Dept. Involved that she unblocked me and said she surrendered them to U of I vet med an hour after she found out they were my dogs. The officer went up there and explained the situation and they stated if I came with proof of ownership I could get my pups. Upon arrival at U of I vet, I was denied access to my dogs even with vet records, the conversation with the dog kidnapper, and the matching girl version of my males collar. Emily Rolson is the person who made this call. On top of being denied my dogs, I only had to option to talk to inexperienced staff at the front counter, not one fully trained person was on site to deal with. If it wasn't for animal control being so kind, I probably still wouldn't have my dogs back. This place is an...
Read more