Collage (and Tracy herself) are nothing short of AMAZING! I live in rural Hawaii, on the island of Kauai, and do 90% of my clothing shopping online. I randomly saw Tracy last year on one of her Facebook live videos, and was astounded at the sheer amount of wonderful items in her store. She held them all up close to the camera, described the level of quality she will only accept of items consigned, and was 100% transparent in all of her item descriptions. I have ordered a rare-issue Louis Vuitton elliptical handbag and several pieces of St John Knits from Collage, and am thrilled with all of them. Collage's prices can't be beat, either. Shipping costs have been minimal (around $20 for an order of three knitwear pieces), and I always receive shipments in mere days. (It takes longer for some things to get to me from Honolulu!) Couldn't be more delighted! I feel I have made a friend in Tracy, not just due to her excellent taste and customer service, but because of her warm, friendly and naturally helpful personality. Thank you,...
Read moreSandra Plenty, the owner of this shop, despite months of email requests, has refused to return all of my unsold items and refuses to disclose where they are being “stored” . I dropped 40+ items off, and only 2 short months later she closed without any notice to me and other consignors. She defaulted on the lease of the store according to records posted on the store window. Myself and many other consignors have filed reports against her at the Vestavia Hills police department and I know many others are filing civil lawsuits. Despite her claims of reopening, she has no set date or location for reopening. I can't imagine that any property owner would lease to her. If you are a consignor with Collage and you are getting zero response from the owner, Sandra Plenty, and you want to find out why she has withheld your check for sold items or withholding your unsold items, then you can certainly visit her at her wine shop called Plenty O Vino located in...
Read moreTook my mother shopping at this boutique today 12/10. We enjoy consignment. As we walked in, we weren’t greeted by anyone. Two employees were at the front register and saw us, just never acknowledged us. Not that big of a deal, although two young ladies came in after us were greeted. Eventually an older woman came out to help. I was happy she did, because I don’t know much about women’s clothing, but I was really hoping to help my mother with an outfit (she is disabled). She was very pleasant, congenial, and helpful. The two younger ladies, not so much. We found a couple of items and went to make the purchase, and, of all things, I was ID’d. It makes me uncomfortable because the young lady who “carded” me didn’t “card” the customer before us. Our purchase was less than $40. It was all just very odd and unwelcoming, and almost felt like we were being profiled in a strange way; giving two stars and not one because of the lovely older lady...
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