Beware and be prepared to wait 3 hours before getting on a boat. We purchased tickets online, but that was an entirely pointless exercise as you can't select a time or even day and it doesn't get you any privileges once you arrive. It was a mob scene when we arrived and there were no staff circulating to explain anything. It's like the DMV of the everglades. We had to wait in line for over an hour just to check in and get wrist bands then another hour and 45 min to get on the airboat! The ride, which was 40 min not an hour, was fine and the driver was friendly enough. However, I didnt feel like it was particularly informative. We saw 3 gators and a few birds. Then back in line we went for another 30 min to gain entry to the show, which was mildly entertaining with plenty of corny jokes and some interesting facts. (At least the gator"boy" is attractive). I asked a staff person in the gift shop if it's always this crowded and he confirmed that during the winter it is. The manager didn't have a business card on her and refused to provide the name of the owner. This place needs new management, timed entry, or the website should, at a minimum, warn customers about realistic wait times and what to expect upon arrival. Bottom line, my two stars is generous; my husband gave it 1. Needless to say we...
Read moreVery great experience! We seen alligators and got to learn new facts about the area. I'm glad I took the time to visit here with my family. It was the first time I tried gator tots or frog legs. I really enjoyed the gift shop also. If your thinking about going here these are things to consider do you love to have fun & go fast on a air boat ? I sure did ! We glided across the water so smoothly & it was absolutely adventurous! Also do you love to create wonderful memories with your friends and family because this is it! Bring your phone or camera fully charged because the pictures are priceless. The airboat captain was so hilarious and made us all feel safe ....kinda ...just kidding. He had plenty of jokes but took his job serious. We had an amazing good time. The school was having a tour so we weren't able to see the gator show but every single child that came out was so super excited & smiling so I'm sure it...
Read moreI am absolutely appalled by what I witnessed during the alligator show. It was nothing short of barbaric. The handler brutally dragged the alligators by their tails, forced their jaws open, and manipulated them for the sake of cheap entertainment. The animals showed clear signs of stress and discomfort, yet the show continued as if their suffering was meaningless. Watching these majestic creatures being humiliated, manhandled, and treated like circus props was deeply disturbing. This is not education. This is not respect for nature. It is pure cruelty disguised as entertainment. No responsible traveler or animal lover should support attractions that treat wildlife with such blatant disrespect. I left the venue feeling heartbroken and disgusted. I strongly urge others to avoid this place and to instead seek ethical and respectful ways to observe animals in their...
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