Suggestion upfront: I would rather have a look through the shop and information area to gather any interesting information about the wildlife. Afterwards go for a walk around "The Mole" in Aramoana, at best with binoculars. There you can even see Orcas and other wildlife when you are lucky. Or do whale watching in Kaikoura, where you see much more wildlife with extremely professional guides. You are also very likely to see Albatross flying around.

Now some words on the experience: I have visited the Royal Albatross Centre in Dunedin twice now. I was so impressed from my first visit a couple of years ago that I had to go again this year to share it with my fiancé this time. Unfortunately the tour was extremely unprofessional. Our guide spoke unclearly and mumbled - impossible for foreigners to understand, even when having good English-skills - and she even continued to do so after indication that she is hard to understand. All information given during the tour was already displayed in the visitor centre at the entrance. In the small hut, hardly any information have been given by the guide - she only waited for the next group to arrive so that she could end her tour. The tour ended abruptly after arriving back in the shop area - without any ending words from the guide.

After the tour we expressed our dissatisfaction (politely) in person and also via email, comparing both tours that I have experienced. Both has been ignored by the staff. It is very sad to see the poor development of the former fabulous Royal Albatross Centre. I am very sure that the employees do a great job for the wildlife, but ticket prices are nowhere near to a good relation to the experience you receive during the tour.

Therefore I unfortunately cannot recommend the tours anymore, unless we were just very unlucky with our guide. But the ignorance of any feedback also left a bad impression of the overall customer orientation.