Hotel El Khayem — Hotel in El Khroub

The hotel is acceptable, we paid 500 dollars approximately for 2 nights.. the three of us, when checking out they kept us waiting for the manager as there was a missing towel from my friend's room . the disappointing thing is that they were hinting that we may took that towel.. A cheap towel that can't cost more than 10 dollars.. My friend told them that there have been no towel in his room, and he didn't need it anyway because he brought is own stuff with him... But we were polite and suggested searching in our luggage, as we were sure that it's just a mistake.. We also suggested to check with the cleaning lady.. We even offered to pay for it.. Just to be able to leave and catch up with our team. But they had the nerves to keep us waiting for the manager, and they even checked our luggage when we were gone for couple of hours. The manager also kept us waiting and didn't apologise appropriately. we felt angry and highly insulted. As this is never acceptable....

Nice, clean hotel, located in Nouvelle Ville, good location to get in Constantine 3 University.||Outstanding and very friendly support from hotel direction to our activities in Constantine, they helped us solve the little problems you meet for cultural and logistic problems. They really took care of us, they accompained us to discover the wonderful Constantine.||WiFi works intermittently, I suggest to have also a local SIM to...

No heating even with 6° C . No bath toles. Leaking bath tub. Missing sealing tiles (in the bathroom). No carpets (were existing in a previous visit). Very poor room service (ask for a praying carpet and never got it even after 2 days). -------(Nb: on a previous visit the room was much better)---

For The restaurant, the staff is very welcoming , the service was ok, but the food...