Two years ago the hotel was very well organized and the overall service was good, good enough for me to be happy with my several stays in here. I come to this hotel every week or at least two or three weeks of a month as i travel to Eastern Algeria for Work.||When it come to rooms, it was among the best you cab find in the city but unfortunately, since mid-2015 the hotel has started to loose what makes it among the best: Quality Service. Nobody answers on phone for booking. Even when someone do answer, your booking is not guaranteed as it happened several times to me where the receptionist confirms my booking at 1pm for exemple and at 5pm the booking is missing. So when you book, never be sure that you'll find a room at your arrival. Therefore, the night shift is very well covered thanks to the professional receptionsits who do work by night. What makes me really upest also is the buffet, was it for breakfast or dinner, the buffet used to be rich of meals and with a very large choice of meat, chicken or even salades. Nowadays all this have to be forgotteb because you'll have to choose from two or three salades and between meat and chicken. Finally when it comes to desserts. You'll have an Orange, bananas and some simple cakes. The rooms are just Ok. Oh i forget to talk about the SPA, what a shame i do prefere to not to talk about... forget about it...
Read moreThis place is okey. I had a good time here slept well and eaten decently but My colleague had some bad days first because some of them are allergic to dust and apparently rooms were full of it. They struggled to sleep and had them sneezing all day. As for food it was fine not always tasty but fine. Also one colleague had stomach ache probably because of some old rice. Service was bad to be honest only in the restaurant it was great. Outside of it everyone kept trying to intemidate me and kept answering my questions in an angry tone and bad look. Finally at my last day and for some unknown reason air conditioning went off. I called to reception on it, they said they will send a technician but no one came so they were lying. And tv remote didn't work + we've seen a significant number of...
Read moreI spent a couple nights here during a business trip. The location and area around the hotel have nothing attractive, the hotel itself looks quite basic in its style and design. Apparently the hotel was built recently, however quality of the finish is questionable. ||Reception personnel is kind although not always professional, just few people could understand and speak English.||Rooms however are spacious and confortable, king-size bed, extremely clean, big TV screen, separate large bath-room and toilet; wi-fi connection however was slow and not always working.||Food proposed was quite good (I had dinner once à la carte, also a buffet is available).||There is a sport room but it was open...
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