Pineapple Beach Club — Hotel in Antigua

This was our third time and our friends first time in Antigua but the first time at the Pineapple Beach Club. We were very impressed and had an amazing time. |Check in was quick, efficient and Clinton had us to our rooms in no time. While we requested ground floor beach front rooms due to some mobility issues, they were only able to provide beach front rooms on the second floor. They offered to move us in a day or two when rooms became available but we found that we were able to negotiate the stairs so we didn't move. Our friends had an end room in the 100 series block and it was large with a wrap-around balcony (both ocean and garden views), lounge chairs and chairs. The washroom had a double person shower! The whole room was very clean, bright and welcoming. Our room was also large with a beautiful balcony that overlooked the beach and ocean. The washroom had a large walk in shower and it was very clean. The a/c worked well and the bed and pillows were very comfortable. ||We did notice the next day that work was being done on another section of beach front rooms which would explain a lack of inventory. The staff was hard at work late into the night to get the rooms completed before the busy season began. |Housekeeping will come into your room every second day. There were two sets of bath towels, face clothes and hand towels provided in the room and we made sure to shake out anything that was sandy before we went into our rooms so we didn't actually need housekeeping to come in until the 4th day. We have nothing but good things to say as our room looked and felt fresh.||The beach was wonderful. Very clean, not a lot of seaweed at the shore and the water was warm. We appreciated that we were provided two beach towels in our room at the start and then just had to put them in the bin as you left the beach at the end of the day. In the morning there were clean towels in a cupboard by the beach. We didn't have to wait for a towel hut to open to get towels. ||To those people who felt entitled to leave their garbage on the beach at the end of the day (glasses, empty sunscreen bottles, etc.) instead of putting them in the garbage bins on your way back to your room…shame on you. ||There were people who were down early to the beach and claimed loungers (mostly in shady spots) which was fine because not everyone can tolerate sitting in the sun. There were plenty of spots available at any given time.|We found the men who were selling the adventure tours on the beach a bit off-putting. On our first day, they were right behind us and with each beer they consumed (brought to them by the guests), their voices got louder. Our hope was that they were not selling the tours in the morning and then taking guests out in the afternoon after consuming so much alcohol. We moved to a different part of the beach the next day.||Piper who does the reflexology for the feet is a lovely man who is extremely respectful and provides a nice foot massage. My friend and I both used his services and we feel he is an asset to the resort.||All of the bartenders at every bar were wonderful. Roxette deserves a special shout out. We tried all sorts of different drinks that were on the menu and a few that were special cocktails made by the bartender. ||From our rooms it was a short walk to the restaurants, coffee shop (which make a great cappuccino), gift shop and receptions all of which are on flat ground. Shuttles are available to take you to The Outhouse Grill which is quite a hike up the hill as are some of the ocean front rooms. ||The gift shop was nice and carried a lot of souvenirs however I would have preferred to see more in the way of t-shirts, ball caps and light long sleeved shirts for sale. Great advertising opportunity because we will be wearing them when we get home.||The Topaz Restaurant was lovely. The breakfast buffet was repetitive but the food was very good. We ate lunch there twice. The first time it was a buffet and the second time it was a la carte. We really enjoyed the a la cart (pizza was very tasty). A big shout out to Egbert (Restaurant Manager) who is excellent at his job. On more than one occasion we saw him clearing tables, resetting tables, moving furniture (Caribbean Beach Party Night). He works as hard as his staff. Every day he stopped to say hello to our table. He is a terrific singer too! Kai and Taniqua always greeted us with a warm smile and friendly "good morning". They were very attentive and we felt welcomed every day.||We did not dine at Orchids Restaurant||Chef Pietro's was very good. The friendly staff were amazing at serving the dinner at just the right pace. The food was very tasty and the servings were just right.||Pineapple Grill we are giving mixed reviews. We ate there twice. The first night we had Tandy as our server and she was a joy! Wonderful smile and personality. She helped make our dining experience that much better. The food that night was so good and the pace of receiving each course was perfect that we booked this restaurant again. Our second night there did not go well. The server was not unfriendly but not as warm and genuine as other servers. We received our appetizers which were ok (not as good as the night before) but then waited an hour for our main course. Needless to say, when the manager (we think) noticed we were standing up (to stretch a bit), she came and asked if everything was ok. We told her that we had been waiting an hour for our main course. The look of horror on her face said it all. Within a minute our food was delivered. Unfortunately, we think the meals may have been sitting under a heat lamp for far too long as all of our meals were over-cooked. I paid $35 for a lobster that was a bit tough. ||Pelican Snack Grill is a place we really enjoyed for lunch. The burgers are REALLY good as are the wings. The onion rings and fries are a tasty addition to any meal or on their own! ||Outhouse was fun and the bbq ribs were very good. The views spectacular. ||In the evenings, near the Sly Mongoose bar, there is a large entertainment area. We were able to find a table in a well-lit area where the four of us could play cards or other games. At 9:00 the entertainment would begin and it was something different every night. Our favourites were Karaoke, the Steel Drums Band and the DJ who asked for requests. ||At the end of our stay, Clinton was at our room quickly to get our luggage and check out was easy.||We truly enjoyed our stay at the Pineapple Beach Club – the staff made our stay that much more memorable. We would recommend this resort and we look forward to returning for another very...

Stayed at the resort for 8 nights in late April and early May. We had given this place consideration for a stay many times over the years, but decided on less pricey alternatives (i.e. Mexico). Now that we're retired and financially independent, we decided to give it a go here. Glad we did, because we weren't disappointed. Certainly deserving of its 4+ rating. As with any tropical resort, it's not without its flaws (mostly picayune, but worth mentioning in the spirit of improvement). ||The definitive pluses:||The place is clean as a whistle and grounds are nearly flawless. There are people working at this every single day.|The food (no one can reasonably expect gourmet food at all-inclusives) is decent and plentiful. Even the pickiest of eaters can find something good at most hours of the day. |The buffet restaurant is pretty standard. The specialty restaurants must be reserved. The barbecue restaurant is excellent (open for lunch only, with ribs to DIE for. A must if you love barbecue). |The Italian restaurant is the only indoor, air-conditioned restaurant. The meal was leisurely and the food surprisingly good. The waitstaff are constantly topping off the wine glasses. Very nice. Definitely would return here. |The 6:30am opening time for the coffee shop is a definite plus, and the coffee is great. |There are 3 bars. The pours are generous, and the beer (an excellent local brew, BTW) is always cold. You can get any kind of a drink you want at most of the restaurants. |The beach is beautiful. And constantly being groomed of seaweed. The pool areas (there are 3) are among the best and most beautiful that I have seen at any resort I have visited. Chairs are plentiful at pools and the beach. |The waterfront rooms (the most expensive category) are very nice and the balconies have spectacular views. Worth springing for if you can afford it. |The help were unfailingly nice and polite at all times. They are a credit to the resort. ||MY picayune issues:||At breakfast, no tomato juice is offered. Never any explanation as to why. Would love to see croissants offered as well. Condiments (ketchup?) need to be offered for those (like me) who use it on potatoes and eggs. PLEASE cook the bacon more thoroughly (in the obvious interest of expediency, the cooks throw a few rashers of bacon on the griddle, barely brown them and don't bother separating the strips). Watch out for starlings and jays trying to steal your food. |At dinner buffet, please man a carving station (to keep the meat fresh and moist) instead of carving the entire roast and leaving it to dry out under a heat lamp (BTW, not all of us are from the UK (who generally prefer their meat to be done medium well). Beef and lamb should be done medium at worst, and medium rare is far more preferable). |The Pineapple Grill specialty restaurant, while good, has an insect issue (small flying things covering the tables). This is not charming. They need to consider screens. Bad enough problem that we wouldn't dine there again. |The steakhouse restaurant (only open Tuesday and Thursday) for some inexplicable reason, tacks a surcharge of $40 per person on to the tab to dine there. We avoided it for that very reason (this is all-inclusive resort, so what is the point?). You can get freshly cooked beef at the buffet and pay nothing extra. ||You need to save your seats early at the beach and pools if you want the chairs you prefer. ||The waterfront rooms are clearly the oldest rooms at the resort and need some serious updating. The walls and floors weep with humidity (somewhat alleviated with the AC on). The TV needs to be updated and put in an area where you can actually watch it from your bed (it's tucked in a recessed cabinet at the corner of the room near the balcony sliders). The rooms/towels are cleaned and refreshed only every other day instead of daily. The guests are provided with only two small bottles of water and no more. You have to pay for it at the gift shop if you want more water. Also, this is the only all-inclusive we've ever been to where the refrigerators are tiny and not stocked with beer, soft drinks, and water daily (without having to pay extra for it). It's short money. This policy needs to be revised. The balcony has a small love seat (and uncomfortable) sized couch with a small glass table. This takes up only half of the lanai area. The rest is empty. It looks weird. There should be a couple of single chairs with a small table out there as well. The doors and sliders need replacing as they're hard to open and close (because they're swollen from the humidity). NOTE: I have been told by several employees that the resort will close during July and August of 2025 for a complete renovation of the waterfront rooms building and other areas in the resort.||The main bar, while having 3 sides, only has seats on one of the sides. I understand the need for space for waitstaff from the restaurants to order drinks, plus walk-ups from the beach and pool areas. Why not knock out one of the back walls for walk-ups? The lack of bar seats makes no sense to me. I can't speak to the nightly entertainment one way or another, as we were usually back to our room by 9:30pm. I also can't speak about the daily activities as we never partook of them. ||Lastly, while the general concept of an all-inclusive resort is to be "cash-free" (including tipping) for the guests, this is not reality. If you want good service, you need to infrequently tip the waitstaff. A couple of dollars handed to your server here and there will go a long way toward being served quicker and more cheerfully at the bars and restaurants. I suggest bringing plenty of $1s (US) and a few $5s. ||This is not a criticism, but guests should know that the warnings about the sargassum in the Atlantic and the Caribbean are very real. We experienced that on the last two full days that we were there. While the ground crew makes a valiant effort to clean the beach, it is almost impossible to stop. The sargassum isn't always there but when it is, it comes with a vengeance, especially when there is an off-shore storm. ||This place isn't perfect. However, while we have been to at least 20 different all-inclusives in various countries over the years), it came pretty close. We liked it enough that we are strongly considering returning next year, and would recommend it to people who are considering...

My husband and I thoroughly enjoyed our 2 week stay from March 15th through the 29th. Our Son joined us for the first week and had a great time as well.|This resort is so relaxing. There is plenty to do if you want to keep busy or you can relax beachfront or poolside if that is what you wish. There are daily games and events to join in. You can even take Pickleball Lessons where the equipment is provided.|The grounds are lush and well manicured. Nice white beach sand, and sparkling clean pools. |We stayed in Room #232. Beachfront, second floor. A spacious room, with updated bathroom and vaulted ceiling. Our view was amazing! I would get up early each day and open the patio door to hear the waves. My son stayed in Room #731 which was a 3rd floor Oceanview Room. End unit with fantastic view of the Ocean, but was up quite a few stairs. If you are mobility challenged, this room category is not for you. Room Service is every other day, which is enough. If you wish anything you can always call down and ask. You are provided with a couple bottles of water when you check into your room, but there is lots of filtered drinking water around, so take a Bubba with you for refills if you want more.|The food was fabulous. Check out “The Outhouse” up on the hill for some BBQ ribs, chicken and salads etc. It is a bit of a walk up but the vibe and view is fabulous! You can also take a buggy up and the walk down is easy. There are so many signs posted up there with guest names and dates of visits. Bring your own sign and nail it up there.. |The Topaz Buffet was open for 3 meals a day, and they had so many options and you didn’t need a reservation. Reservations for the Al la Cartes are made through Guest Services, 48 hours in advance. Chef Pietro’s is the Italian Restaurant, Pineapple Grill for steak & seafood, and there was also the Orchid which had an upcharge of $40. US per person. Lobster was an extra $15. Their French Onion Soup was to die for. Puff Pastry on top which was quite the showpiece. Men must wear long pants and closed toe shoes for this restaurant. Our favourite though was the Pineapple Grill where men could wear a pair of nice shorts and sandals.|Note: As there are “Theme Nights”, make sure you plan your dinner reservations around them. You don’t want to miss these! Every Wednesday night there is a White Party in the garden area behind the Beachfront Rooms. Alternating Friday nights, there is either a Street Party next to the main Lobby Bar, or a Beach Party along the beachfront. They are spectacular, in both set up and foodwise. White linen table cloths, and endless food set up as Buffet Style. Champagne, Wine, and Drink Service right to your table. . They surely know how to do it up right for their Guests. Live music and saxophone player for entertainment. They also have a Repeat Guest cocktail hour, and Manager’s Cocktail hour too. Special activities are posted daily around the resort and bar areas.|Don’t forget to check out Café 1761. Great specialty coffees here, as well as pastries, fruit cups, and even great ice cream. We loved the Lemon Ginger Detox each day.|As guests we were able to get day passes, or dinner passes to go to the Verandah next door, which is their sister Resort. You can call for a Buggy to take you over as it can be a long walk. We had lunch and dinner at Sails ‘n Tails. The food was good there too.|You are provided beach towels in your room upon arrival. People were up by 6 am reserving their “favourite” spot on the beach or poolside. Some would take extra towels from the towel cupboard and save numerous spots just in case they wanted to move around between pool and beach. As a result, some spots were never sat in which led to a towel shortage and too many spots reserved that could have been used by people for the day. Don’t be these people!! And please, don’t be a slob and leave your towels on your chair after use. There are “used” towel bins everywhere. No excuse to not pick up after yourself. |Pineapple beach Club has a “Turtle Sanctuary” on the property. You can watch them in their enclosure moving around and watching them feed. From babies to the large Guys. |Snorkeling is great off of the end of the beach along the right side looking at the ocean. You can take out the Hobie Cats, or kayaks. We took the big Hobie out with Super Mario. It was so much fun.|Check out the Long Bay Vendor’s Mall which is next to the resort. You can find great gifts and souvenirs to take home with you here.|We arranged an excursion to “Stingray City” through Mr. G on the beach. He is there daily from around 10 – 1:00. I loved this so much. We got to swim with them and also feed them. What an amazing experience! A must do! My husband booked a double tank Scuba Dive this through Marvin who is also on the beach beside Mr. G.|We met some fabulous people during our 2 week stay. A group of 8 Ladies celebrating long-term friendships and their 70th Birthdays. We got them up dancing and they were so much fun! Friendships were made. Each night there is a DJ or live music in the Lobby Bar. Anne Marie (Fun Queen) was the Entertainment Director and was always around to get the crowd going.|The weather was great during our stay. We had a bit of rain, but it only lasts a few minutes and then it is clear and hot again. |The only negative here is the room charge you pay at the end of your stay,so you need to factor this in. It is $24. Per night per room and an additional $5. Per person per day. It does add up when you stay for 14 days. It was an extra $476.00 added on to our bill and had to be paid on checkout. I wish they would just include some of this in the booking fee as it is kinda ridiculous. |The staff are all amazing here! I cannot say enough about them. Each and every one of them went out of their way to treat you as “Family”. We usually stay in 5 star resorts, but this 4 Star Resort is rated highly, and I found it to have better service than most 5 stars. From the vibe to the Staff here, I would most definitely go back. Already planning our next visit. Just...