Crittenden Lakeside Villas — Hotel in Melbourne

We arrived after travelling from Queensland very excited for our holiday to discover the owner had emailed us an incorrect passcode so we were unable to gain entry to our room. Owner not on site & would not answer multiple phone calls & text messages - we went to our dinner booking early & in our travel clothes - this is not professional & it was extremely stressful for us as we started to look for alternative accommodation- when my husband messaged Linda & told her this amazingly she phoned! This accommodation has a lovely outlook over the lake but it is not very quiet/ road noise from across the lake / loud music Saturday night until 11pm from wedding next door / then woke to earth works next morning after we had had a late night - not very relaxing! Ps bath towels small & thin - only get 2 towels for 3 nights - paid $700 per night - owner needs to be more hands on & check out the cleaning & housekeeping - cobwebs , toaster full of bread crumbs ……..|Overpriced & under managed! Won’t...

We arrived after travelling from Queensland very excited for our holiday to discover the owner had emailed us an incorrect passcode so we were unable to gain entry to our room. Owner not on site & would not answer multiple phone calls & text messages - we went to our dinner booking early & in our travel clothes - this is not professional & it was extremely stressful for us as we started to look for alternative accommodation- when my husband messaged Linda & told her this amazingly she phoned! This accommodation has a lovely outlook over the lake but it is not very quiet/ road noise from across the lake / loud music Saturday night until 11pm from wedding next door / then woke to earth works next morning after we had had a late night - not very relaxing! Ps bath towels small & thin - only get 2 towels for 3 nights - paid $700 per night - owner needs to be more hands on & check out the cleaning & housekeeping - cobwebs , toaster full of bread crumbs ……..|Overpriced & under managed! Won’t...

Do not stay at these villas- I was really hoping for an amazing end to my wedding, but Linda made sure to change that. On the first night stay it was noisy due to the villas next door, but we made the most of it anyway. The next night being my wedding, we came back and kept the noise down- we had no music and we had no party. The owner Linda revieved a noise complaint and decided herself that due to this, we should pay for that persons stay at the villas. The night of our stay we werent contacted at any point or time. Now we are going through the legal process to get our money back. Linda has been extremly rude, avoiding my calls from the very beginning and very decietful in all my dealings with her. If you want a free nights stay though, all you have to do is email her saying your neighbour was noisy and with no proof- she will get your neighbour to...