Pretty Beach House — Hotel in Pretty Beach

Where do I begin ? The service was unsurpassed cannot fault or have a favourite person , we were given the utmost attention during our entire stay of three nights , our request were met with beyond enthusiasm , seriously after working in a customer service industry I am baffled how this establishment has sourced the BEST OF THE BEST , the Chefs, staff everyone , thank you thank you for making our stay as wonderful and beautiful as it was in this luxury Haven in our very own Australia NSW ... What an amazing experience , exquisite luxury destination private indulgence waking up to this view for three days, private chef wine cellar at your disposal , degustation each night , breakfast fare full of local produce and bakes , with lunch extending to local fish , delectable meats and paired wines ... a memorable occasion with an experience of unsurpassed elegance at this 4 Private Villas tucked away in the Boudi National Park ! The elegance of Four Beautifully appointed Villas private plunge pools dropped into the Boudi National Park Hidden Away with all the luxury amenities and beyond equipped bathrooms and luxury Italian Linen bedding you have no idea this place is a bucket list MUST !! It is stylish architecturally interesting with superb interiors ... our Villa was stunning , everything was provided , the snacks the Bar Fridge stocked daily, fresh produce , and your very own award winning Chef, Wine and dining for only eight persons breakfast lunch and dinner wow what a culinary delight , don’t worry for those who love their food and worry about the kilos , ....at your doorstep you have four major walks at your front door leading you through bushland diverse native and rocky terrain to secluded beaches and Box Head lookout ! My partner AND I will be back ... I am happy to speak to anyone who is keen to go , just PM via Facebook ... also one important factor , from my first point of call booking Pretty House it just got better every day amazing well done to the Pretty Beach House Family .... see you soon .... get the Pol Roger ready Jeff, Missy and Breë...

Definitely not 5 stars and I cannot understand how resorts are graded in Australia. This place is very charming. The room was comfortable, the bed very luxurious with the massage feature. However I cannot understand how they haven't put money into the bath products, which come in large containers. It means I am using the same shower gel as the previous guest.

The decor is simple. Bathrooms very basic. Good water pressure for the shower. However everything looked a bit run down like around the plunge pool and the outdoor furniture. See photos.

The lunch we had was excellent. Dinner was a more formal 4 course meal. The seafood offerings were excellent but the meat course, duck, was a bit underwhelming.

We had to leave very early and they arranged some food for the morning but I requested some bread and they gave us meat and cheese but no toast nor pastries. They have a fridge in the room but no fresh orange juice. It was just all a bit sloppy.

Since everything is included, and I might point out it was 2,400 Australian dollars for one night, it would have been a little nicer If this breakfast was better executed.

All wine included as well in price. Staff were very lovely and welcoming. But my stay at the Four Seasons in Sydney in a suite with an Opera house view, for 5 nights with breakfast was better value. (same price as 1 x night here).

If it's a retreat you are looking for then maybe it's for you but I just...

Second visit to PBH, first was pre-COVID. The food was exceptional again, an absolute highlight! The setting is stunningly relaxing, the sounds of the bush all around make this the ultimate place to relax. We were a bit disappointed at the firm restriction on taking a bottle of wine back to our room, or order bottles to our room (a change from last time). We were told it was RSA restrictions, although we've not had similar experiences elsewhere, and I'm not sure I'd have been told that had I ordered from the Cellar List. We had previously enjoyed lounging by the pool and being able to top up a glass without having to engage with anyone to ask for 'another glass', or go to the door to collect it. During one dinner, we also had to get up to ask for wine to be served to us. Not a huge deal, but at the tariff charged, we were expecting (and had previously received) better service and more generous offerings. These experiences made it feel like a cost saving exercise. On a positive note, great to see that they're continuing to serve Pol Roger as standard champagne. That said, having experienced a few of these types of lodgings now, I really hope they revisit some aspects of their current approach. A key element is not having to ask for or think about anything at these places, that the staff are always a step ahead, so this did take away from that a bit on this trip...