This location and setup is wonderful. The "suite" itself is great. The experience of going to the reef, snorkeling, diving, sub with windows tour are all good. You share the afternoon with many others who are there for the day. Mid afternoon everyone not spending the night leaves ... This is when the horror story starts. There is a serious Bird issue. To the point of the birds attacking guest for food. Imagine being on a pontoon (which is what you are on) in the middle of the ocean and have 1000 (maybe more) birds on this pontoon wanting food. You have the only food and they do anything to get to it... including flying into the submerged observatory where we had diner... eating diner while getting attacked by birds. If you are on the deck in late afternoon, evening or night, the birds swarm around you. There is also the sound of this many birds.... and with this many birds, they poop.... lots of it.... and it stinks. It makes this experience a nightmare.
Until the bird issue is fixed, I would consider this venue uninhabitable. This is not a "1" star but not safe for...
Read moreAmazing experience. Staff were absolutely fantastic, really took care of everyone. The food on the pontoon very special... and loads! The dinner (delicious) in the evening with the reef sleep guys was great, fun to be together. It was also nice to have special treatment, sunbeds etc as reef suite guests, felt very spoilt. Suite wonderful, not huge but big enough, loved watching the fish... especially from the loo ha ha and very comfy beds. Good snorkelling along the reef despite being windy. Just a very special...
Read moreWe went on holidays with reefstay 25 and 26 June . It was a lovely stay and staff. However the winds picked up tp 45 km per hour and were feeling sea and asked to leave one day earlier. The problem is that we have paid our room and they took us out and put us on the upper deck . We had paid for the suit no refunds given and being kicked out . I was really sick and uncomfortable felt that we could have stayed in our room that we paid for until the...
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