We were a large family that had booked 4 rooms. 13 people, with two children under 5 years old and 3 older children. ||The positives||- The rooms were nice and fresh, cleaned every single day (bless the cleaners who had to deal with Skiers mess!) Rooms were super warm but this is common in mountain hotels. ||- They had a babysitting service with an amazing girl called Jana that took great care of our younger children. The space she has to entretain the kids has EVERYTHING, its like a proper daycare center with toys, arts and crafts, slides, etc. Kids get snacks and lunch. Jana also took kids at dinnertime if parents wished to, and took kids to the tiny cozy in house "Movie theatre" after dinner so kids were cared for instead of having to sit through a long dinner. ||- The ski school came and picked up / Dropped off kids at the hotel every day.||- The lift is 100mt away from the door of the hotel||- There is a ski shop inside the hotel||- The pool was clean and perfect, had a nice sauna so kids could sauna too, and a pirate ship for the smallest ones. Then it had relaxing beds (literally).||- The adult spa was AMAZING, it had tea and nuts and separate areas that were just delightful to be on. The saunas were great, varying styles and temperatures. ||- Service was great, the owners were present and hands on if needed (The guy made me breakfast one morning)||- Food...i mean... it was beyond any good expectation i could ever have. IT was so nice and soo good, dinner changed every day. The breakfast changed theme every morning and offered slightly different options on top of the basics. Also live cooking so one could get omelet or eggs and bacon or waffles fresh. ||||The negatives:||- The dinners were menus and they were WAY too long. We wished we could just order all dishes at once, as kids got easily bored and hungry between dishes. We could sit for over 2 hours every night and not be done. An option to change this would be appreciated!||- They came with christmas cookies to the rooms which was of course a lovely gesture, but we would have appreciated to be notified as it was not optimal for our small children (we are not allowing so much sugar)- Fruit would have been much better!||||BEST SKI STAY EVER! i can't praise this place enough. Lovely staff, lovely owners, lovely athmosphere and i hope we can come back some day. It was worth...
Read moreSpent 6 nights here on half board with my two kids. Great for skiing - truly ski-in/ski-out and connected to the Lech/Zurs ski area. It is what it says on the tin - a family hotel with lots of young kids so avoid if you are looking for a romantic place to stay with your partner. Furthermore NOT international - we were the only Brits there on a busy Easter week. I imagine it would be a more enjoyable place to stay if you were a decent German speaker. ||The food was of a high standard albeit very salty as the local cuisine in these parts tends to be, but I really fell out with the management over their insistence in charging me €3 per litre of tap water for the table. Given I was paying €400 per night for dinner bed and breakfast for one adult and 2 kids this upset me. The manager suggested that 'this isn't a hotel for you, why don't you leave'. I would have followed his advice except for the hastle of moving with 2 kids and all the skiing kit we were travelling with. I won't be returning and I suggest that you choose a different hotel if travelling this way too. ||PS the swimming pool is tiny and was full of young kids when I was there, so don't expect to be able to actually swim. Fine for paddling around and splashing a lot though. ||PSS absolutely diabolical (free) internet - barely 0.3m/s in the room and non existent in the...
Read moreWir waren bereits zum 4. Mal in der Jägeralpe und eigentlich könnte ich fast nur "copy-paste" machen.... aber hier unsere aktuellste Bewertung:||||Lage: Für uns als Schi-Urlauber ist natürlich die Filiale vom Sport Jug im Hause sowie die Lage des Hotels ein Traum: aus dem Schi-Keller direkt auf die Piste und rund 150 m zum Sessellift.||||Zimmer: wir hatten wiederum das gleiche Zimmer (Juppenspitze): sehr geräumig, mit Kachelofen und begehbarem Kleiderschrank, das Badezimmer sehr gross mit Dusche und freistehender Badewanne, WC separat. ||||Sauberkeit: gab in allen Bereichen überhaupt keinen Anlass zu Reklamationen und war ausgezeichnet und wurde auch (z.B. im Restaurant) fleissig desinfiziert.||||Personal: im ganzen Haus waren alle immer hilfsbereit und freundlich.||Der Service per se (Aufmerksamkeit beim Abräumen von leerem Geschirr, Nachschenken beim Wein, etc) war gegenüber früher stark verbessert bzw. (fast immer) perfekt, well done !||||Essen und Trinken: Die Küche war dieses Mal u.E. sogar noch besser und die Gerichte waren zwischen "sehr gut" und "ausgezeichnet", bravo !||Beim Frühstücksbuffet gab's viele Brote, Wurst- und Käsesorten, Weisswürste sowie noch live-cooking für diverse Eierspeisen (und auch noch viele "gesunde" Sachen, glaub' ich ;-) ..... )||Beim Nachtessen gab es immer Salatbuffet, Vorspeise, Suppe, 4 Optionen beim Hauptgang, Dessert und Käsebuffet, und je einmal Dessert-, Vorspeisen- und Bauernbuffet.|| Bei den Hauptgängen hat uns die Option "Hausmannskost" gefallen. Mal was anderes mit Sachen, die man nicht immer bekommt. Nachschlag war möglich. ||„Sonderwünsche“ bezüglich Menü Änderungen wurden immer anstandslos erfüllt, so soll es sein!||Sehr schöne Weinkarte mit vielen österreichischen Weinen.||||Wellnessbereich: grosszügig mit Bio- und finnischer Sauna, Dampfbad (für uns aber zu heiss), Tepidarium und Tauchbecken, sowie einer weiteren finnischen Aussen-Sauna. Ausserdem ein grosses Schwimmbecken mit einer kleinen Textilsauna. Neu ist auch ein Aussen-Schwimmbecken, alles von guter Qualität. Auch die verschiedenen Ruhezonen mit Wasserbetten, Schwebeliegen etc haben uns sehr gut gefallen.||An den Schlecht-Wetter-Tagen wurde die Sauna bereits um 11.00 h statt 14.00 h geöffnet,danke.||||Massagen: hatten wir je eine, am Mittwoch, wir waren beide zufrieden. Die gebuchten Freitags-Termine fielen in's Wasser, da der Masseur (auch Schi-Lehrer...) sowie sein "back-up" beide nicht vor Ort waren, schade.||||Summa summarum hat uns auch dieser Aufenthalt wieder sehr gut gefallen, die Neu-/Umbauten (z.B. Speisesaal mit Kamin, Bar) waren gelungen wir haben die Jägeralpe auch weiterempfohlen und für Sahrastaub und einen Nebeltag können sie...
Read more