My experience at Jungle Cottage was extremely disappointing. While the location and the rooms themselves are genuinely good (the only saving grace), the entire stay was utterly ruined by service that was, frankly, the worst thing you can ever imagine. We were paying a premium value, but were denied the basic service we deserved. The hassle began immediately with check-in. We had booked two rooms and made an advance payment for the entire arrangement more than 15 days prior. Despite this clear arrangement, we did not receive our second room until around 8:30 PM, instead of the scheduled 1:00 PM check-in time. This long delay completely ruined our first day.
The neglect continued with basic amenities. For four people, we were only provided two towels—a truly horrifying experience. Simple necessities like toiletries were not provided on time, requiring us to chase the staff repeatedly.
Furthermore, I strongly recommend that guests do not avail their BBQ service; it was trash.
Overall, the staff and management were unresponsive and seemed disorganized. They do not respond on time and gave the distinct impression that they were just there to fool around, rather than attend to paying guests. The booking number does not respond promptly as well. We called at least 4 times during check in time to inform what we were facing they didn’t pick up.
If you are considering Jungle Cottage, be warned: you are paying a premium for a nice location and room, but the service is catastrophically poor. Save yourself the stress and look for an alternative that respects your...
Read moreIf you're looking for a unique and memorable place to stay in Sreemangal, Jungle Cottage is an excellent choice. The cottages are located in a beautiful and peaceful area, surrounded by lush greenery and stunning views.
The cottages themselves are spacious, clean, and well-maintained. They're equipped with all the necessary amenities to make your stay comfortable, including comfortable beds, hot water, and air conditioning. Each cottage has its own private balcony or terrace, which offers amazing views of the surrounding area.
One of the highlights of staying at Jungle Cottage is the opportunity to enjoy a barbecue and bonfire during the night. The staff is happy to set up a fire pit and provide all the necessary equipment for a fun and memorable evening. The food served during the barbecue is also top-notch - the grilled meats and vegetables are delicious and perfectly cooked.
The service at Jungle Cottage is also exceptional. The staff are friendly and attentive, and they make sure that your stay is enjoyable from start to finish. They're happy to provide recommendations for local activities and attractions, and they're always available to answer any questions you may have.
Overall, I highly recommend Jungle Cottage in Sreemangal, Sylhet. It's a great spot to relax and unwind, surrounded by nature and stunning views. Whether you're traveling with friends or family, this is a fantastic option for a unique and...
Read moreNestled amidst lush greenery, JUNGLE Cottage Resort Hotel offers a tranquil retreat for travelers seeking a peaceful getaway. With its serene ambiance, comfortable accommodations, and personalized service, it earns a solid four-star rating. Surrounded by verdant forests and scenic landscapes, JUNGLE Cottage Resort Hotel provides guests with an immersive nature experience. The tranquil ambiance offers a welcome escape from the hustle and bustle of city life. The resort hotel offers a delightful dining experience, with a restaurant serving a variety of local and international cuisine. Guests can savor delicious meals prepared with fresh, locally sourced ingredients, adding to the overall enjoyment of their stay. JUNGLE Cottage Resort Hotel provides guests with a range of facilities to enhance their stay, including a swimming pool, spa, and outdoor seating areas. These amenities ensure that guests have everything they need for a relaxing and enjoyable getaway. JUNGLE Cottage Resort Hotel offers a serene oasis for travelers looking to reconnect with nature and unwind in a tranquil setting. With its comfortable accommodations, warm hospitality, and range of amenities, it earns a solid four-star rating as a peaceful getaway...
Read more