i booked the hotel after studied in tripadvisor site.||Arrived to reception noon time. Rachel hurry up to get payement, before greeting us. İ asked to see the room: room was situated under ground, no windows out side. Even the jails have small windows. When you look the pictures and what we recieve this really unacceptable. She says there is no other rooms, if i want i can pay and leave. İ contacted Booking com immediatly. İ was waiting answer. She says contact there is nothing else to do, pay and leave the hotel if you are not happy. Than other employees probably asked some intervention, thsn Mr Fernando Dimez showed up, find a acceptable room, we stayed to avoid problems of payement etc.. She try to punish us , because we booked via booking com, our names are not Brasilian, we also find out without resevation you get better price and...
Read moreStayed eight nights at the hotel. On arrival we were not happy with the room and they offered an acceptable alternative.WE found the staff very friendly and helpful so a hassle free time was enjoyed. Breakfast was fine with best Tapioca chief arround very happy to assist.||WE used our legs or local buses most of the time with a few local taxi or unofficial taxis, all good and cheap. Disappointed with the choices offered on Menu for meals in room or around the pool. WE loved the beach just accross the road and others within walking distance. Only drawback we found was the gap that comes with two single beds pushed together, being of reasonable size a few tosses and turns and the gap although small could...
Read moreGreat hotel, very friendly staff especially in the bar/pool area. Great location, close enough to town to get a ride , although traffic can be slow. Also easy access to all the beaches. We only did a tour to cross the ferry. All the beaches to the north can be reached by car, Uber or Taxi. The beach opposite the hotel and cabana on 600 meters were the ones we enjoyed the most. Rooms were comfortable and spacious. Pool area, perfect to relax, have a drink a snack or a meal if you want to stay in. Guests varied from couples to families. Breakfast had a great selection. Tapioca and eggs made to order. The beach is clean and easy to swim in, we walked 600 meters to the nearest cabana/...
Read more