Oceani Beach Park Resort — Hotel in Região Geográfica Imediata de Fortaleza

We have a family of five so they just connected two rooms together. One has a queen bed and the other has three twin beds that are cramped together with hardly any room to move around. There is a tiny round table barely big enough to fit one laptop.||||2. Location is amazing right by the beach but getting there could be a nightmare. We arrived during rainy season and the roads right out front of the hotel are red mud and looks like a war zone. The roads are basically giant mud holes for the last kilometer getting to the resort.||||3. Internet service is absolutely horrible and not acceptable for anyone who needs reliable internet for business. Every day the name of the WIFI network changes to something different and most of the websites I try to access have been blocked by the network administrator. Common news websites like cnn.com are blocked for no apparent reason. This means my daughter was unable to do any of her research for her homework and our ability to handle our business was hindered as well. ||||4. Things nowhere to be found: Ice or ice maker anywhere on the premises, a microwave, a balcony, and no running potable water in the rooms or water fountains anywhere on the resort. This means we had to buy bottled water every day when we went out because the tiny refrigerator doesn't hold much and isn't very cold. The lack of a balcony means we have no place to put our wet cloths or our sandy shoes when we return from the beach so the sand naturally transfers all across the tile floor and eventually gets mixed into the bed sheets. It just blew my mind that there would be a hotel right on the beach without a balcony or even the ability to open a window or sliding glass door to hear or feel the ocean breeze. That's the whole point of beach front. Literally every other hotel in the surrounding area has open balcony areas. The lack of air flow or ventilation meant there is always a lingering smell of some sort, either from damp clothing or from whatever food was eaten the day before. Oh, and there are ants. Not many, but at night the kids were complaining because an ant or two would walk across their face while they were trying to watch TV and it scared our little one so much he couldn't sleep all night. The ceiling was also not very sound proof as we could hear the residents upstairs constantly stomping their feet.||||5. Most disappointing is that there was really no communication from the staff. When we arrived we were never given any instructions, a map of the facility, a brochure of any kind, or any direction on what the "resort" consisted of. Every other day I was finding out new things that the staff should have told us when we arrived. From walking around by ourselves we quickly realized there were no real amenities. We found out on our sixth day of a 7 day vacation that there is a "fitness center" behind the resort that no one uses. It consists of a couple pieces of worn out equipment and some light dumbells. There is no salon, not even a gift shop. The "spa" advertised on a wall is actually located at a different location and the number we called to set up an appointment never answered the phone. It wasn't until the third day of our stay that an uber driver informed us that the resort was part of a larger "Beach Park" resort that we could access freely by using a shuttle bus. It was a 5 minute ride to the larger resort or a 20 minute walk. We learned more about the area from uber drivers than we did the hotel staff, who only spoke to us when trying to verify our names and room numbers or just trying to sell us a timeshare.||||6. The first time we used the shuttle to visit Beach Park we were told it picks up and drops off from Oceani "every 20 minutes." We were told this twice by two different staff members. But on the return back the shuttle did not come within 20 minutes. It was scorching hot outside so we asked the staff there and they said it picks up every 30 minutes. After 30 minutes they said no, its every 40 minutes. We waited a full hour before we started walking back to Oceani exhausted and sweating and carrying all the food and groceries we bought for the kids. I explained to the security guard about the bus not picking us up and then told me to tell the front counter. There were 6 people behind the counter helping no one but they were all talking to one another. I was visibly upset and none of them wanted to talk to me probably for that reason. I stood there for about 30 seconds waiting for someone to ask me what the problem was but knowing no one spoke English I just turned around and went back to a room of hungry kids who had to eat a lunch that was now cold. Later my wife complained about the bus issue and the manager said that the bus driver was taking his lunch break at the time. Which is something we were never told by any of the staff members at either resort. If we had known this we would have planned our day around it. ||||7. A minor issue but bothered me at the time. The outdoor open breakfast area by the beach. It is nice but it is outdoors, and I went there with no shoes because I saw children there with no shoes running around the tables. So the lady at the front asks for my room number and then after I sit down to eat by breakfast she tells me I have to leave because I have no shoes. She knew I didn't have shoes when I walked in so why suddenly does it matter? My Portuguese is bad but I just pointed at the shoeless children and said "mas eles nao precisam?" She didn't respond and I came back to the room to get my sandals. Having lived several years in Brazil I can tell you that the children of upper class families tend to be very rambunctious and undisciplined. The parents are careless and tend to just let then scream and terrorize everyone around them. ||||8. All in all much of this is our fault for not understanding that this resort is considered "wonderful" by Brazilian standards. But if you're a regular traveler coming from another country, then this place will likely disappoint you for the reasons mentioned above. Most Americans and Europeans will expect a beach front resort to be far more...

We have a family of five so they just connected two rooms together. One has a queen bed and the other has three twin beds that are cramped together with hardly any room to move around. There is a tiny round table barely big enough to fit one laptop.||||2. Location is amazing right by the beach but getting there could be a nightmare. We arrived during rainy season and the roads right out front of the hotel are red mud and looks like a war zone. The roads are basically giant mud holes for the last kilometer getting to the resort.||||3. Internet service is absolutely horrible and not acceptable for anyone who needs reliable internet for business. Every day the name of the WIFI network changes to something different and most of the websites I try to access have been blocked by the network administrator. Common news websites like cnn.com are blocked for no apparent reason. This means my daughter was unable to do any of her research for her homework and our ability to handle our business was hindered as well. ||||4. Things nowhere to be found: Ice or ice maker anywhere on the premises, a microwave, a balcony, and no running potable water in the rooms or water fountains anywhere on the resort. This means we had to buy bottled water every day when we went out because the tiny refrigerator doesn't hold much and isn't very cold. The lack of a balcony means we have no place to put our wet cloths or our sandy shoes when we return from the beach so the sand naturally transfers all across the tile floor and eventually gets mixed into the bed sheets. It just blew my mind that there would be a hotel right on the beach without a balcony or even the ability to open a window or sliding glass door to hear or feel the ocean breeze. That's the whole point of beach front. Literally every other hotel in the surrounding area has open balcony areas. The lack of air flow or ventilation meant there is always a lingering smell of some sort, either from damp clothing or from whatever food was eaten the day before. Oh, and there are ants. Not many, but at night the kids were complaining because an ant or two would walk across their face while they were trying to watch TV and it scared our little one so much he couldn't sleep all night. The ceiling was also not very sound proof as we could hear the residents upstairs constantly stomping their feet.||||5. Most disappointing is that there was really no communication from the staff. When we arrived we were never given any instructions, a map of the facility, a brochure of any kind, or any direction on what the "resort" consisted of. Every other day I was finding out new things that the staff should have told us when we arrived. From walking around by ourselves we quickly realized there were no real amenities. We found out on our sixth day of a 7 day vacation that there is a "fitness center" behind the resort that no one uses. It consists of a couple pieces of worn out equipment and some light dumbells. There is no salon, not even a gift shop. The "spa" advertised on a wall is actually located at a different location and the number we called to set up an appointment never answered the phone. It wasn't until the third day of our stay that an uber driver informed us that the resort was part of a larger "Beach Park" resort that we could access freely by using a shuttle bus. It was a 5 minute ride to the larger resort or a 20 minute walk. We learned more about the area from uber drivers than we did the hotel staff, who only spoke to us when trying to verify our names and room numbers or just trying to sell us a timeshare.||||6. The first time we used the shuttle to visit Beach Park we were told it picks up and drops off from Oceani "every 20 minutes." We were told this twice by two different staff members. But on the return back the shuttle did not come within 20 minutes. It was scorching hot outside so we asked the staff there and they said it picks up every 30 minutes. After 30 minutes they said no, its every 40 minutes. We waited a full hour before we started walking back to Oceani exhausted and sweating and carrying all the food and groceries we bought for the kids. I explained to the security guard about the bus not picking us up and then told me to tell the front counter. There were 6 people behind the counter helping no one but they were all talking to one another. I was visibly upset and none of them wanted to talk to me probably for that reason. I stood there for about 30 seconds waiting for someone to ask me what the problem was but knowing no one spoke English I just turned around and went back to a room of hungry kids who had to eat a lunch that was now cold. Later my wife complained about the bus issue and the manager said that the bus driver was taking his lunch break at the time. Which is something we were never told by any of the staff members at either resort. If we had known this we would have planned our day around it. ||||7. A minor issue but bothered me at the time. The outdoor open breakfast area by the beach. It is nice but it is outdoors, and I went there with no shoes because I saw children there with no shoes running around the tables. So the lady at the front asks for my room number and then after I sit down to eat by breakfast she tells me I have to leave because I have no shoes. She knew I didn't have shoes when I walked in so why suddenly does it matter? My Portuguese is bad but I just pointed at the shoeless children and said "mas eles nao precisam?" She didn't respond and I came back to the room to get my sandals. Having lived several years in Brazil I can tell you that the children of upper class families tend to be very rambunctious and undisciplined. The parents are careless and tend to just let then scream and terrorize everyone around them. ||||8. All in all much of this is our fault for not understanding that this resort is considered "wonderful" by Brazilian standards. But if you're a regular traveler coming from another country, then this place will likely disappoint you for the reasons mentioned above. Most Americans and Europeans will expect a beach front resort to be far more...

My partner and I stayed at Oceani Beach Park Resort from June 26th to the 28th, 2025. When we arrived, our room was not ready. We waited 15 minutes for our room. Once we got the room, the wifi was working, and then it stopped working. We contacted the front desk and they gave us instructions the following day. The following day came, and it still did not work. They sent a technician, and he found that the router was not working and that they would get a new one the day after we checked out. So the days we stayed there, there was no wifi in the room. We contacted the manager who was provided by a front desk agent, and no response yet. The communication and guest experience are lacking.

Update: The resort replied to the review. However, they did not offer any refund. There was no incentive in wanting us to come back to...